Search Results for ‘service’

I was very excited to go to Polestar Marin today to pick up my LRDM in Thunder; have been waiting months! Everything went fine during a quick test drive, and I signed the paperwork with no issues (except with the San Francisco sales tax!) but when we went to do the handover the car couldn’t...

After prompting to initiate a software update, I waited until I knew I wouldn’t need the car for an hour and a half and initiated update last Sunday evening. Next day, the screen showed a tick. I didn’t drive the car but I noticed that my app could no longer find the car and there was a SOS...

My 2 month old Polestar was showing Propulsion problem warnings after requiring a recharge of its auxiliary battery. It was towed away a couple of weeks ago and, in spite of my inquiries, I have heard nothing from them about progress. I can see on the app where it was towed to and it hasn’t...

Hi all, Just joined this forum as I'm hoping to pull the trigger on a dual motor Polestar 2 order. I'm located in Edmonton, Alberta, so the closest Polestar location is in Vancouver, 1500 ish KM away - which is the biggest concern I have right now . I understand I would be responsible for cost...

Spoke to the local Volvo dealer here in Geelong, they have no intention in supporting Polestar at present! Does anyone have any insight as to what dealer network will be looking after us?

Finally, it's been a long wait...2 months actually and the Polestar Bellevue service center is open (that's their temp sign). I was happy to show up as the first appointment. First on the punch list: fix the Cheng-Du Cricket! Other PNW owners, I understand there's at least a dozen of us by now...

My previous cars (Toyota and Ford/Mercury) had owner websites that allowed me to log maintenance that I or a third-party did on the car, along with showing the automatic record generated by a dealer. Came in handy on multiple occasions - especially when a dealer tried to blame me for something...

My Polestar 2 was supposedly the first one in Washington State when I took delivery on Dec 4, 2020. I had to pay for shipping it from Marin in the Bay Area. When I had issues with it after receiving it, Polestar ended up paying to have it trucked to Marin and back. With other issues, last...

Hello everyone, I am getting my Polestar 2 in a few weeks and i was wondering this : Has anyone heard, read or talked about the Polestar 2 service requirements in km/miles and their associated costs? Peugeot has people signing for a service on the first year and then every 2nd year for their...