I think this happens when the car stops broadcasting the Bluetooth signal for digital key. I'm not sure it's a simple fix a user can do, but a workshop should be able to fix it I think.I have the same problem. After i name the car when connecting digital key, the phone just keep "spinning" and nothing happens. Have the latest update, both on car and app. Have had polestar
technician to look at it. And I have been on the polestar support for hours. Nobody seems to know what the problem here is, other than it just not working. For some. If it does not work, I bet it is the car. Cuz I have tried on severel phones, same problem. It has been this way since i drove the car from Polestar.
The app is a disaster