How does one find out what ship their car is on? I’ve ordered in Dec but the polestar site says delivery to Melbourne expected in May. However the team keeps saying it’s still on the ship never giving more details than that despite me asking.
Australian Polestar 2 Delivery Date
Has anyone heard much info on expected delivery dates for Australia?
We've had a reservation since 2nd December 2021 but have not received any further news about when the reservation can be converted to an order.
I've seen various websites posting different statements about timing, e.g. New electric vehicles due in Australia in 2022, which states January 2022 (seems unlikely).
This morning I logged in to the polestar site and started a chat to ask about this.
The response was thorough but fairly non-commital, suggested a lead time of 12 weeks from order to delivery, and that orders will be within the first quarter of this year. Also, preconfigured vehicles will be available (suggesting a faster delivery time).
So let's say order Feb for delivery in May or March for delivery in June...
Fingers crossed for a suitable preconfigured option!
We've had a reservation since 2nd December 2021 but have not received any further news about when the reservation can be converted to an order.
I've seen various websites posting different statements about timing, e.g. New electric vehicles due in Australia in 2022, which states January 2022 (seems unlikely).
This morning I logged in to the polestar site and started a chat to ask about this.
The response was thorough but fairly non-commital, suggested a lead time of 12 weeks from order to delivery, and that orders will be within the first quarter of this year. Also, preconfigured vehicles will be available (suggesting a faster delivery time).
So let's say order Feb for delivery in May or March for delivery in June...
Fingers crossed for a suitable preconfigured option!
5121 - 5139 of 5139 Posts
I contacted Polestar support via live chat and the customer service agent said she will find out and email me the next day. Got an email next day saying what ship it was onHow does one find out what ship their car is on? I’ve ordered in Dec but the polestar site says delivery to Melbourne expected in May. However the team keeps saying it’s still on the ship never giving more details than that despite me asking.
Another booking just appeared, Erskine Park to Bibra Lake (Perth). I think the May 31 delivery estimate is going to slip again.I wonder if they’re waiting for more cars to put together to transport to Perth at once? Who knows.
Got the info today, thanks for the help! Strange that no one seems to know the answer when calling but can get a proper response via chatI contacted Polestar support via live chat and the customer service agent said she will find out and email me the next day. Got an email next day saying what ship it was on
Got the info today, thanks for the help! Strange that no one seems to know the answer when calling but can get a proper response via chat
The Dugong has landed!Got the info today, thanks for the help! Strange that no one seems to know the answer when calling but can get a proper response via chat
The Dugong has landed!
DUGONG ACE Current position (Vehicles Carrier, IMO 9777838) - VesselFinder
DUGONG ACE last position is 34.46408 S, 150.90074 E heading to Port Kembla with speed of 4.9 knots. TRACK ON MAP...
Great news. That’s a few days early. (But a couple months late)
Nice one! Give or take a week and the car should be up in Erskine Park if it doesn't need to quarantine!The Dugong has landed!
Mine has been at Erskine Park for 2.5 week now. Due in Perth on Wednesday but there are no signs of movement.
And it's away again heading for Japan. Everything must be off....The Dugong has landed!
Feel your pain, I'm in Sydney and it'll be 3 weeks tomorrow that mine was moved from PK to Erskine Park, no handover date proposed yet, still "Waiting for Polestar" :/Mine has been at Erskine Park for 2.5 week now. Due in Perth on Wednesday but there are no signs of movement.
How do you tell where in Aus it is? I am also on the ‘waiting for polestar’ team and would like to know more if I can.Mine has been at Erskine Park for 2.5 week now. Due in Perth on Wednesday but there are no signs of movement.
Get the Vin number and put it into the ceva transport query (select Vin search) and the job numbers come up. You can click on them to see the jobs, destinations and dates.How do you tell where in Aus it is? I am also on the ‘waiting for polestar’ team and would like to know more if I can.
When they rang me to tell me my car had arrived (I knew it was in Erksine Park), I asked them what needed to happen and it was mainly the financials so I pushed for all that to happen and picked up the car 5 business days later.Feel your pain, I'm in Sydney and it'll be 3 weeks tomorrow that mine was moved from PK to Erskine Park, no handover date proposed yet, still "Waiting for Polestar" :/
Thanks very much. I have done this and it says it arrived in Gillman SA on 26 May. I am not sure how long it would stay there. I would guess there couldn’t be more than a couple of Polestar’s ready for delivery in SA at any one time, and it is handed over through the Volvo dealership (I believe). Should I expect handover this week? Next?Get the Vin number and put it into the ceva transport query (select Vin search) and the job numbers come up. You can click on them to see the jobs, destinations and dates.
Mine arrived in Bibra Lake in WA...holding yard. Sat there for a week then went to Volvo Cannington for pre delivery...then to Osborne park for handover. Took about two weeks from arriving in WAThanks very much. I have done this and it says it arrived in Gillman SA on 26 May. I am not sure how long it would stay there. I would guess there couldn’t be more than a couple of Polestar’s ready for delivery in SA at any one time, and it is handed over through the Volvo dealership (I believe). Should I expect handover this week? Next?
@Greg Barton My CEVA now showing 6/6 PK to Altona....
Thanks Polar Dan, my CEVA search is showing the same@Greg Barton My CEVA now showing 6/6 PK to Altona....
Mine now leaving Erskine Park on 30/5 (after 3 weeks) to arrive in Bibra Lake (Perth) on 31/5. Seems optimistic!
5121 - 5139 of 5139 Posts
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