I'm pretty sure the intention is that the credit remains, but honestly after so much trouble I had with them (getting the account running, applying the credit, accidental subscription charges getting refunded), it's not worth the hassle for me, as £7.55/month for a few more months is worth it for not having to interact with them.
As soon as the credit is finished I'm cancelling and will only use their chargers if I absolutely have to.
I think the government waited long enough for the market to sort itself out, and while most now accept contactless without regulation mandating it, I think it's about time they consider regulating it now.
In my view, contactless/payg pricing should not be more expensive than what is provided to registered users, unless there's some sort of membership/subscription of course. I should not be penalised for not bothering to sign up for 15 different networks and use their apps or cards.
For BP pulse now, using their card or app is £0.44/kWh compared to £0.50 for contactless/payg.
It's the equivalent of having to sign up and use the BPme app to pay a reduced price for fuel compared to cash or card transactions.
If it goes back to Polestar its better than BP having it, its not like their infrastructure is any good
Better that Polestar has it, for art installations and marketing or wireless carplay maybe........ or free performance upgrades