Polestar 2 vehicles are presenting a strange fault in Norway and Sweden that makes them stop driving. More than 30 vehicles were affected so far.
sounds like the same issue @Jfd4000 had?Polestar 2 vehicles are presenting a strange fault in Norway and Sweden that makes them stop driving. More than 30 vehicles were affected so far.insideevs.com
I'd rather they sort this out before it gets in my driveway.I'd personally accept those odds. You know. If the car could get to my driveway in the first place.
Thanks for the report!My car broke down a while back. Got an error message tied to the drive unit, however, it appears to be tied to the heating/cooling system - which has
also been reported being the issue in most of the other breakdowns in Norway. They have now gotten new units and are replacing them all over. According to the rumours, all PS2s will be recalled to change the heating/cooling element. Though, the broader issue seems to be that Polestar has launched the car too
early, without sufficient testing. In addition to the issue with the heater, i have had error messages and temporary breakdowns on the 12-volt charging,
parking break, head lights. Alarm going off whenever i charge. Rattling sound from the suspension - and a few other issues, including panel gaps on doors and hood.
This seems to be quite common with a number of cars delivered up here. Polestar support unresponsive for 3 weeks, after 7+ mails and numerous phone calls.
Hopefully this clears up soon, or Polestar will come off to a bad start, which would be ashame, as the car is great.. When it works.
I had an updated software in the beginning of September which was hoped to solve the issue with my 12 volt battery and alarm going off. This did not help. From various facebook groups, i see that quite a few people are going into the dealership for software updates, also after learning through rumours and reports that there are new software versions available from Polestar. Doesnt seem to do the trick for them either, as people are still reporting the same error messages, and even new ones. So, I think the issues are occurring even with the higher VINs being delivered these days - and that Polestar are scrambling to get it fixed. Who knows, maybe the error messages arent really a software thing, but possibly caused by the issues with the mentioned heating/cooling element, where it may be shorting out different sensors and systems.Would really help to know what version of the software these errors are being seen with. Not aware of any happening with a late August Kernel and haven't seen any on mine...but could just be part of the lucky 95% 🤞
I'm sad to say I am likely in the same boat. You and I are just so far away from any Polestar spaces. My only hope (and this may not be a stretch) is that I do NOT hear from Polestar about delivery for quite a while and can therefore keep my order in an active state until this shitshow gets sorted out.Very helpful. This solidly has pushed me over the edge to back out. Best of luck to all.
Agreed, and the UK sales contract states that as well. But i have discovered there is some latitude being offered by Polestar......where the consumer law gives you the right to cancel the purchase and deliver the car back up to 14 days after taking delivery,
Been there, done that, and got an instant response from them.i did decide to cancel the car the day before the deadline. That said, this was a bit of a cheeky manuever based on the knowledge that once my cancellation has been sent, it should be valid
I was the same, despite having had even worse handover experience from Tesla. It's human nature i'm afraid - when you hear the transporter all rational thought and logic goes out the window and you're like a 5 year old at Christmas. My advice - do NOT be rushed. Have a list and go through it at YOUR pace. Do NOT accept anything you are not happy with, it will come back and bite you.Even though i spent spent quite some time preparing for this, in the end; probably due to excitement of getting the car; i was a bit sloppy during delivery