It is outright unacceptable. No heads up what soever If this is the way Polestar intends to treat their paying customers, then that's it for me. I will give them one more chance to set this right by calling in with one last plea and if they can get me a test drive by creating an opening for me, then I'm cancelling my order.That is disappointing. Here in SF we got a heads up email right when the site opened to the public. Without that heads up I wouldn't have known to immediately go online. I'm glad I did immediately go because the site booked up for the first >1 week within a couple hours of being open. Seems they didn't give you the heads up?
Hard to know but it seems the demand or at least curiosity is well outpacing their allocations for each of our markets. So they have little incentive to cater too much to us (sometimes long-standing) pre-order holders.
Also it seems certain things are subject to what the local dealer is meant to be handling versus Polestar central (Mike/Alane) and this might fall into that.