Any help much appreciated, I've got a Polestar 2, 2021, Plus & Pilot. Car says it has latest software updates.
Owned for 18 months, it has charged and driven absolutely fine for that time. I normally charge using a 3-pin plug (ie at 2.2kWh) during the night from 00.30 – 05.30 ie it should be a 5hr session.
Starting on the 24-Sep I noticed that charging was stopping early with no error either in the app or the car display. This has continued each night with different durations, est below:
24-Sep : 2:20hrs
25-Sep : no data
26-Sep: 2:30hrs
27-Sep: 5:00hrs (full session)
28-Sep: 1:00hrs
29-Sep: 2:00hrs
30-Sep: 0:50hrs
01-Sep: 1:20hrs
02-Sep: 0:50hrs
On Tues 30-Sep, the car displayed two alerts:
![Image]()
![Image]()
The car continued to restart and drive as normal. I checked a few Polestar online forums and did an Infotainment and TCAM reset. This removed both alerts.
Subsequently on the 31-Sep only the propulsion alert redisplayed. I've limited use of the car and it continues to drive as normal.
Any ideas? Is it possible to check the charging logs, I'm assuming it logs what is going on somewhere?
Cheers
Joe
Owned for 18 months, it has charged and driven absolutely fine for that time. I normally charge using a 3-pin plug (ie at 2.2kWh) during the night from 00.30 – 05.30 ie it should be a 5hr session.
Starting on the 24-Sep I noticed that charging was stopping early with no error either in the app or the car display. This has continued each night with different durations, est below:
24-Sep : 2:20hrs
25-Sep : no data
26-Sep: 2:30hrs
27-Sep: 5:00hrs (full session)
28-Sep: 1:00hrs
29-Sep: 2:00hrs
30-Sep: 0:50hrs
01-Sep: 1:20hrs
02-Sep: 0:50hrs
On Tues 30-Sep, the car displayed two alerts:
The car continued to restart and drive as normal. I checked a few Polestar online forums and did an Infotainment and TCAM reset. This removed both alerts.
Subsequently on the 31-Sep only the propulsion alert redisplayed. I've limited use of the car and it continues to drive as normal.
Any ideas? Is it possible to check the charging logs, I'm assuming it logs what is going on somewhere?
Cheers
Joe
