Interesting discussion about coffee - but no progress yet. I make my own coffee. I complained to CS last week by email. Got a note back that they are sorry, this is not what should be expected from roadside assistance and telling me they are investigating internally what happened and will get back to me... Will post the outcome here when it eventually comes.and in addition to not causing injuries to their customers, lowering their brew/storage temp likely improved the taste of their coffee!
really there was no rationale reason for McDonald’s to keep their coffee that hot. It was dumb on all accounts. And while unfortunate it took litigation to make them not be as dumb, glad they did it, though it just enforces the meme that the only way to get people to do right in the US involves lawyers.
but really @JMP2 - any progress for you?