Polestar Forum banner

Current UK Lead Times

226215 Views 2811 Replies 260 Participants Last post by  Jacippit
Tire Vehicle registration plate Wheel Automotive parking light Cloud


Hi all,
I'm considering jumping out of my ID.3 Max order into a Polestar 2. The current lead time on the website is May, so roughly three and a half months

What is people's experience of the accuracy of their published lead times?
See less See more
1 - 20 of 2812 Posts
Another newbie. Got the "Your Polestar 2 just set sail" email, so it lines up with the Estimated Delivery Date of Jan 12th. Ordered at the very end of July.
  • Like
Reactions: 1
My update... got the wall charger installed at home. No car to test it with yet. Still expected delivery (JSON) of 12th Jan, so am assuming that's arrival in UK. So maybe late Jan/early Feb.
That’s interesting - for me web says Jan, app says Feb and estimatedDeliveryDate is 2023-01-12!
Mines exactly the same. I'm assuming it means delivery to UK. Then a few weeks for the handover.
  • Like
Reactions: 1
Damn, looks like I'm not in there and my date from JSON was 12/01.

Who knows :unsure:
Same. The reality is though that this is all guesswork.
  • Like
Reactions: 1
Azul Ace did stop at newcastle (White hill point) on the 11th - maybe cars unloaded there are on a different booking reference? Are you closer to Bristol or Newcastle
I'm closer to Newcastle. Maybe.
That’s interesting, exact same info as you including no reg yet but CS says it’s still waiting to arrive in the country, although I’m almost certain it arrived on Azul ace yesterday.

But as others have mentioned it’s a real game to try and work things out. What you think is happening, and what is happening may be completely different!
Exactly the same as you and Delzuk. Told by CS this morning that it hasn't arrived in the country yet. JSON still showing a delivery date of 12th Jan. Back to guesswork, I guess. Lol
yes seems so! Perhaps on Blanco ace which is taking a more leisurely trip over and actually left Shanghai day before Azul ace. I still question if Molace though due to blank records although they may perhaps have not enabled tracking on some orders 😐
Yeah, possibly. I must now try to resist watching ship tracking all day!
  • Like
  • Haha
Reactions: 2
Slight update today in that I have a registration number. Delivery date remains last week. Estimated on app remains Feb, website Jan.
  • Like
Reactions: 2
Just received my reg number today 🥳 but no option to book a handover date yet. Does it take a couple of days for this to come up? JSON says the registration date is "2023-02-10" is that an indication of when the car might get to me?
Where did you find the registration date? I can find the estimated delivery date and all the other pieces in JSON, but can't for the life of me see reg date. Got my reg plate number late last week.
under “manufacturing”
Got it. Cheers. Mine is showing 2023-02-07
  • Like
Reactions: 1
@yePolestarDRV , @nigegoodwin - have you received a handover date yet or still waiting?
Alas no. Still showing 'Waiting for Polestar'. JSON has been on version 50 since I got the reg number last Friday.

Are there multiple PDI sites? As in, does it go to the nearest one to your handover location?
I have been advised by CS that depending on how busy they are they can assign the reg upto 1-2 weeks before arriving to UK.

One thing for sure is at least the car is nearer to the UK than not 😬. I’m still hoping their systems are wrong, and it’s in the UK and a handover date will just pop up 🤣
Yeah. I'm convinced that the one day I don't check is the day they'll send me a handover date. But it's too tempting to just keep checking.
Just been offered 13/02 for an AM delivery slot.hopefulky those with a similar timescale to me are going to be offered theirs in coming hours/days!
That's great news. I email CS again today and received the same response as always (it's on the way). Hopefully, we'll see some movement in the next few days.
  • Like
Reactions: 1
JSON update today (now v53). Expected delivery date has moved from 2023-01-12 to 2023-02-01, so I'm beginning to think it hasn't arrived in the UK yet, despite the reg number coming through. Any updates for you @tornado5 ?
exact same as me, PS has now confirmed mine has arrived in the UK so worth dropping them question on chat. One thing I’m checking is I now have an earliest possible handover date which I did not have before.
Thanks. I've just chatted with them as well and they confirmed the same. I guess our cars were shipmates afterall! Fingers crossed for some happy news before the end of the week.
  • Like
Reactions: 1
Do you have a customerEarliestPossibleHandoverDate: set? And if so was it there before the recent JSON update?
Alas no. It's been blank since the beginning. Is yours set?
Yes but only since last night/this morning when JSON changes occurred.

EDIT: Also noticed that estimated delivery has moved from January to February on the web page and now matches app.
Yeah mine has updated on the website and app to match and says Feb.
  • Like
Reactions: 1
Just had my handover date confirmed for 16th Feb!
Great news. When did you get your registration number? Trying to use this as a guide as to how long it takes before handover date emails come out.
me too. Fingers crossed for those waiting that not long now!
Yeah, am hoping if you've got yours I should get mine in the next few days. Exciting times!
  • Like
Reactions: 1
Anybody received handover date emails this morning yet? My vehicle was on Blanco Ace - I have Reg assigned but nothing else through yet.
Not yet. Mine arrived in the country sometime last week, got my reg about 10 days back. No movement since.
1 - 20 of 2812 Posts
Top