I generally have my main fob in my pocket, but still no luck. It ran perfect before, but now it won't.
I do have full functionality with the app to control preconditioning etc, but this one stumps me. Any suggestions?

All keys must be placed in the cup holder under the armrest.

 

Start with all the usual resets if you have not already.
Hard reset on your phone
Do the infotainment reset on p2
And then the tcam reset

And if this dont do it, make sure to park your car long way away from any key and leave it there for a couple if hours, so that it really shuts down.
It doesnt really shut down if a key is nearby.

These are the simple solutions, probably works 90% of the time too, but might need to do them several times.

 

...Start with all the usual resets ... And then the tcam reset"

What is "tcam reset", please?
I struggle with Digital key and it has worked fine before, same phone. Polestar app on phone says "not within range" in my native language, that is), car has P3.0.3, phone is Sony Xperia Android 14. Did all the other resets. Also re-paired phone, and re-registered for Digital key (all physical keys at the console etc). No result.
Observation: I leave Infotainment screen at Bluetooth settings and it is on. I get out of the car, lock it manually (have physical key on me), leave the car, go away at a long distance and time, get back and I watch the Infotainment screen lite up: It starts by showing Bluetooth Off, before turning into On after a few seconds. If my car is not running Bluetooth upon my arrival, no wonder Digital key is not working.
Anyone? Have I missed a thread about P303, or Digital key trouble?

 

I also lost the remote key 2 weeks ago.
Solution for me was even simpler: disable bluetooth in the car and re-enable it.
I might also have removed the phone in the bluetooth screen and re-added it, can't remember.

 

Thank you for all your suggestions. I'll try them and see if one of them sorts it out

 

So lost one of the keys and have now had to repair the digital keys on my phone - any ideas !

 

Have to go to a Space. Setting up the Digital Key requires both keys to be present.

 

Thank you all for the help. I put the 2 keys in the console and tried activating the Digital Key again and we have success!

 

Different Bluetooth. The digital key uses BT Low Energy which is always 'listening'