The majority of the problems I had with my Polestar 3 were caused by lax quality control in manufacturing and a mediocre PDI.

Once the car had been with the local Volvo dealership and returned it was a completely different car.

It’s shame that Polestar isn’t getting its house in order on poor deliveries as once the car is sorted the Polestar 3 is an amazing car that matches or beats the others in its class.

 

hard to say - I have had 9 months of largely trouble free with the P3 until last week when AC charging failed like it has in many models.

 

Cancel. Too many issues with no end in sight!

 

Cancel but don’t buy a Tesla 🙏🏼

 

Don‘t cancel, no issues at all and missing functionality will come. If I compare to my Audi Etron GT, the software from the P3 is already better.

 

That‘s the problem when reading through all these forums, you will only or mostly see the negative experience some costumers made. It‘s not telling you, how ofter those problems are because those without them often don‘t write. But I agree, it is not acceptable that some people face so much trouble.

I own my P3 since 10 months and since the last Software Update I am trouble-free. The only thing I am waiting for is the hardware fix for the battery drain. It‘s a great car, I would not cancel.

 

I would echo these latest posts and suggest maintaining your order. I’ve waded through strggles with getting PAK to work and went through the OBC replacement. Which took ~ 2 weeks, as originally estimated by the service crew in Houston. Following that repair and the latest software update, things have been fantastic.

Including rock solid over the course of r/t road trip to the Rockies. P3 is a blast to drive and the sound system is flipping awesome.

 

I think that your decision depends upon your level of patience, tolerance for frustration and practically, how close you are to a service center. I love the car. It really is a fantastic driver’s vehicle. The fit and finish (well, except for the cheesy piano black) is top notch. The B&W sound system is really amazing. The ride is smooth and very quiet, and highway driving it fairly effortless and relaxing.

Sure, the car has some niggles, all of which are well documented on this forum, the manufacturing quality could be better, and customer service could be a LOT better (but I am not convinced PS US is any worse than the other luxury brands).

The biggest concern that I had when ordering this car was the long distance away from service (125 miles). That is definitely a huge hassle, but once the tech problems settle down, I don’t think they’ll be seeing the car much at all.

I agree that the latest software update, when coupled with the wiring harness repair for my car, has resulted in much more stable behavior. I was noting to myself yesterday that for the first time in almost a year, I charged the car overnight this week, and the next day everything worked: PAK perfect, no weird alerts, no dropped sound, radio works, everything perfect. An uneventful week that hopefully will become normal and nothing worth posting about.

All of those of us on this forum who have been suffering through countless problems yet still love the car, we are either enablers for poor corporate behavior or true believers and car lovers. Pretty sure we’re the latter.

 

 

This is very interesting…thanks for sharing. It would be interesting to note that often what we buy is made by other humans…imperfect humans that make mistakes. Yes, quality control exists and should be implemented to the highest degree, but me must realize these are material objects that involve highly complex systems where the very faults people complain about may have materialized at the very beginnings of the manufacturing process. Sometimes this
may even include the use of inferior raw materials that simply contribute to a snowball effect of failures as the material is integrated into the final product. How long did it take for the airplane industry to perfect the jet engine or Apple to perfect its OS? With cars you need to decide if you want to buy the first model of a new vehicle or wait until engineers work out all the issues.

 

Bought mine in Australia the same way; pre-registered and 45% off new price. Have not had a single problem requiring a dealer visit. The 3.18 software update solved a couple of frustrating gremlins, with a few more I hope subsequent updates will address. Upshot - amazing to drive, phenomenal serenity on the road, incredible stereo, goes like the powers when you want and handling is up to the immense horsepower. Plenty of space, superb seats, no issues for us with the air-con as some US users have reported.
I love it, not a single regret!

 

Had my performance with a ll packs since May. No issues apart from the odd reboot. The previous iX was much worse with gremlins.

 

If we're going to delve into how people choose to engage and respond, delving into what underlies and motivates trolling would be illuminating.

lol.

it occurs to me that the poster simply learned a new word: "cognitive dissonance" - although I'm pretty sure that isn't actually a thing when you've got a Polestar parked in the driveway yourself. And as for myself, I did have a neighbor ask about the car, they want to move on from their Tesla, so did I recommend it? well. not really (his wife was tagging along as well). I'm not confident most are ready for the quirks - maybe he could deal, maybe she couldn't?

PS: but I've got another neighbor who asked for a ride - just for fun - because it is a breathtakingly beautiful machine. it looks fast just sitting there in the driveway. and it's definitely not all show. the car kicks ass. no doubt about it.

All of those of us on this forum who have been suffering through countless problems yet still love the car, we are either enablers for poor corporate behavior or true believers and car lovers. Pretty sure we’re the latter.

I guess you pretty much nail it here. either you are a car lover or you may not be ready for a Polestar 3. It is an engineering marvel imo. However, the software is glitchy. so either you can live with glitchy software, or you may want to wait (and see) for MY26.

 

I‘d cancel and take another one thats available for the same price - but I’d sign no delivery confirmations without a day test drive - you can expect that these returned car are mainly lemons.

 

Cancel. The PS3 / Customer Services isn't going to make you happy in the UK.

 

one of the ironies here is that the UK is Polestar's largest market. or so I understand.

 

Thanks everyone for your feedback. I've made the decision to cancel the order. After me constantly asking them for updates and being told it will be ready 'next week', was told today that they are still do not have the part for the wiring harness recall and there is no date for it either. Makes me wonder what the after sales service is going to be like.

 

Good decision. I finally gor my PS3 after a month in the shop. It failed 3 days after delivery brand new. They fixed everything, but if anything fails, they don’t have the parts available to fix them. I regret my chioce, having so many other options, but hopefully it will work for a while, and by then they will have the parts. Not the fault of the dealer and service, it is Polestar and Volvo that are failing.

 

Id cancel, ive owned mine for 6 months now and its been on my drive for just over 3 months due to plethera of issue mostly the charging. Ive ad enough and am looking at what my options are .

 

Don’t cancel - apart from a few bugs (fingers crossed!), you’ll have the best riding, handling and performance EV on the market and with the best sound system also. Even little old ladies walk past it and comment: ‘that’s a very nice car’