I actually think the situation is the opposite: they care deeply but don’t have the ops and experience developed yet to deliver a flawless experience. I believe there is the desire to get there, and we’ll see if they end up capable of execution as the company grows.Despite the empty words from Inglenath, they clearly don't give a toss about the customer. In their defence however, they are no worse than any other major player.
Unfortunately this is so true. First thing I had to do this morning was hold down the home button to reboot Android Automotive because Spotify suddenly decided to start playing without being asked to, and then it would not respond to any of the controls (play/pause button not responsive, screen dead, etc) so the only way to stop it was a reboot.For me no. Love the styling but the software has been a complete shambles as has the customer service.
I think it is simply not enough time for me to determine that. Ask again in a few years.I’m curious to learn what the current brand loyalty is to Polestar … so put together a poll to find out!
Before voting try to suspend any cynicism and assume they stick to their roadmap, OTA stability and app features continue to improve etc (as there’s no reason why they should not).