[JRRF]

Except that if the replacement

I agree. Until there is evidence of this being anything more serious than a bit of noise in a fairly specific situation I would not worry about it. My previous ICE had a turbo whistle always when cold and I was told by the dealership it is the nature of that engine. Annoying yes, but that's all it was.

Except that if the replacement axles continue to fail, this could be an ongoing and expensive repair that would be the owners responsibility after warranty.

 

[zeikei]

Except that if the replacement

Except that if the replacement axles continue to fail, this could be an ongoing and expensive repair that would be the owners responsibility after warranty.

Yes but the question is that will there be any other consequences than the sound. If not, it is not worth it to keep changing the axles if you have to pay yourself. If there are serious consequences then I am surprised if manufacturer will not participate in repairs, even after warranty period. But we shall see.

 

[JRRF]

Yes but the question is that will there be any other consequences than the sound. If not, it is not worth it to keep changing the axles if you have to pay yourself. If there are serious consequences then I am surprised if manufacturer will not participate in repairs, even after warranty period. But we shall see.

I know I wouldn't buy a used car that made that noise...

 

[julianm]

Update: I’m starting to hear this noise again.

Service center was very confident it was just the wheel thing though. Not sure how much I trust that.

50% I hope that it’s the wheel/rotor anti-seize thing, in which case I’ll just learn to live with this as Yet Another Rattle Until I Sell This Car. No worry about some catastrophic axle issue.

50% I hope that this is actually the axle issue which could be fully-fixed by a replacement. But then I worry that there will be some severe issue if it’s not addressed soon enough.

This is how mine sounded before the repair. You need to know exactly how to drive to achieve it this clearly and several seconds at a time; slightly downhill, one pedal drive set to full but when you slow down you don't lift the pedal all the way.

I really, really think my noise is exactly like this one. I get it when the vehicle is cold, and I’m slowly coming to a stop.

My service center is adamant that it’s wheel-to-hub that just needs more anti-seize regularly. I asked Polestar CS if they could provide me some documentation to pass along to tire centers and was just told:

I have reached out to the tech team, who had no recommendation regarding any sort of lubricant for the wheel.
I do apologize.

I suspect Polestar knows this is not a wheel-to-hub issue, and that they also now believe it is not a safety issue.

 

[JRRF]

I really, really think my noise is exactly like this one. I get it when the vehicle is cold, and I’m slowly coming to a stop.

My service center is adamant that it’s wheel-to-hub that just needs more anti-seize regularly. I asked Polestar CS if they could provide me some documentation to pass along to tire centers and was just told:



I suspect Polestar knows this is not a wheel-to-hub issue, and that they also now believe it is not a safety issue.

Of course it's not a wheel problem. Every one of us with the exact same issue occurring under the exact same circumstances that you describe has had the axles replaced and that solve the problem. They even had the axles in stock, which is an unusual part to stock unless you know that you're going to need it.

 

[julianm]

Of course it's not a wheel problem. Every one of us with the exact same issue occurring under the exact same circumstances that you describe has had the axles replaced and that solve the problem. They even had the axles in stock, which is an unusual part to stock unless you know that you're going to need it.

Yep. I’ve explicitly asked, several times, “so you’re sure it’s not the rear axle problem?” and they say it’s not. None of this is unlike my entire experience with both service and customer support for this company.

If they knew this had the potential to be a safety issue I couldn’t imagine them being so cavalier about it.

I really want Polestar to be better than this, but it doesn’t want to be better for me.

 

[karsta]

One additional Polestar 2 here that is making the ticking noise when decelerating. It will be investigated at the local service this month, let's see what they find.

 

[Brew]

Another one here.

 

[Lowrent]

I have the regen ticking noise since November 2021.
A Wheel of Fortune "tic-tic-tic tic-tic tic tic tic tic" at every stop sign.
Car went in for the first scheduled maintenance.
They ordered 4 axles.

 

[JRRF]

They ordered 4 axles.

Four, interesting. Most of us have only gotten 2 so far.

 

[Lowrent]

Four, interesting. Most of us have only gotten 2 so far.

They said "Most of the time, it's the back. But we are also ordering the front as a precaution, as some cars make noise when turning. We'll replace only what's necessary."

 

[Pranner]

One additional Polestar 2 here that is making the ticking noise when decelerating. It will be investigated at the local service this month, let's see what they find.

What did they do to solve it?

 

[karsta]

What did they do to solve it?

Just had the car inspected at the local service today, and they will be changing the rear axle (or both of them) under warranty.

 

[JRRF]

Just had the car inspected at the local service today, and they will be changing the rear axle (or both of them) under warranty.

This is the common repair throughout this thread.

 

[Pranner]

This is the common repair throughout this thread.

I’m just curious as my rear right shaft was changed in March and the sound came back, especially with the cold. Are we going to be changing shafts every few months or is it really something else?

 

[JRRF]

I’m just curious as my rear right shaft was changed in March and the sound came back, especially with the cold. Are we going to be changing shafts every few months or is it really something else?

🤷‍♂️ Who knows if the replacement parts don't ultimately experience the same failure.

 

[MR2Aaron]

I’m just curious as my rear right shaft was changed in March and the sound came back, especially with the cold. Are we going to be changing shafts every few months or is it really something else?

How many miles did it take for the noise to come back?

My left rear driveaxle was replaced back in February, about 3000 miles ago, and the noise has not returned. They replaced the left rear hub as well, which may be part of the reason some folks have the noise come back and some don't. Ford has apparently had some similar problems with the F-150 Lightning, and the reason boils down to a slightly loose fit between the axle and hub splines. Maybe Polestar had some similar issues, as a result of tolerance stack-up or something.

 

[Pranner]

How many miles did it take for the noise to come back?

My left rear driveaxle was replaced back in February, about 3000 miles ago, and

How many miles did it take for the noise to come back?

My left rear driveaxle was replaced back in February, about 3000 miles ago, and the noise has not returned. They replaced the left rear hub as well, which may be part of the reason some folks have the noise come back and some don't.

It came back around 12,000 miles later, as far as I noticed. But during summers, if it was warm outside, sometimes nothing.
Good idea about the hub. I’ll suggest that.
i just hope it’s not inside the rear motor assembly. Hubs and shafts are relatively low-cost remedies.

 

[NH45guy]

I am now hearing the noise again, about 20k miles after the first replacent. As I am now out of warranty, I am curious as to what they will say.

 

[JRRF]

I am now hearing the noise again, about 20k miles after the first replacent. As I am now out of warranty, I am curious as to what they will say.

The work done to replace it should also be warranted for a period of time. You must drive a lot of miles because the cars only started to be delivered to the US 3 years ago last month.