Hi Everyone - just took delivery of my Polestar 2 a couple weeks ago and it's been a bit of a disaster.
Support & the dealer haven't really fixed my top issue and I'd love to get some advice from other owners before figuring out what to do next.
1. Map in gauge cluster flickers/errors regularly - tried TCAM resetting, screen resetting, power off vehicle, updating
YouTube Link
Hoping one of you or Polestar can help me with that huge issue. It's extremely distracting; had to use the non-map screen while driving.
Some of the other (smaller) issues with my P2 -
2. Digital Key worked for 12 hours and then never again.
3. App no longer connects for locking/preheating.
Both of these worked briefly while on software 1.8 but I can't get them back no matter how much resetting I try. Found some other forum posts on here and followed troubleshooting, but no luck.
4. Pilot Assist steering doesn't engage occasionally. I've used it for years on Volvo and I'm familiar with the system. Occasionally it doesn't feel like steering on a dead straight interstate, well marked with lines, at 65mph. I've experienced this multiple times and wonder if anyone else has a reluctant Pilot Assist?
5. Two whole days, the vehicle's audio system has stopped functioning. No app sound / bluetooth music / blinker sound / etc.
6. the 3 blinks from the blinker when shortpressing the stalk stopped functioning for an entire day, but resumed again.
7. One napa leather seat came with a strong crease from the factory and I haven't been able to get it out. (Should I get it replaced? It seems like a stupid issue, but I did just pay $4K for seats. It'd be nice if they were flawless.)
Any help or advice on how to proceed with some of these would be great I don't anticipate all of them being resolved, but whatever I can get.
Thank you so much
Support & the dealer haven't really fixed my top issue and I'd love to get some advice from other owners before figuring out what to do next.
1. Map in gauge cluster flickers/errors regularly - tried TCAM resetting, screen resetting, power off vehicle, updating
YouTube Link
Hoping one of you or Polestar can help me with that huge issue. It's extremely distracting; had to use the non-map screen while driving.
Some of the other (smaller) issues with my P2 -
2. Digital Key worked for 12 hours and then never again.
3. App no longer connects for locking/preheating.
Both of these worked briefly while on software 1.8 but I can't get them back no matter how much resetting I try. Found some other forum posts on here and followed troubleshooting, but no luck.
4. Pilot Assist steering doesn't engage occasionally. I've used it for years on Volvo and I'm familiar with the system. Occasionally it doesn't feel like steering on a dead straight interstate, well marked with lines, at 65mph. I've experienced this multiple times and wonder if anyone else has a reluctant Pilot Assist?
5. Two whole days, the vehicle's audio system has stopped functioning. No app sound / bluetooth music / blinker sound / etc.
6. the 3 blinks from the blinker when shortpressing the stalk stopped functioning for an entire day, but resumed again.
7. One napa leather seat came with a strong crease from the factory and I haven't been able to get it out. (Should I get it replaced? It seems like a stupid issue, but I did just pay $4K for seats. It'd be nice if they were flawless.)
Any help or advice on how to proceed with some of these would be great I don't anticipate all of them being resolved, but whatever I can get.
Thank you so much