[HecD]

Sorry if this has been asked before but I searched the forum and couldn’t find an answer.

I just purchased the performance upgrade to get the extra HP. How long did it take for you guys to see the download upgrade on your cars?

edit: For anyone wondering mine took about 4-6 days. Ordered Friday and got it the next week. Polestar uploads it manually so I don’t count the weekends.

 

[Meatball]

Do a search of this forum; it's pretty well documented.

Short Answer: be patient

 

[HecD]

Do a search of this forum; it's pretty well documented.

Short Answer: be patient

Thanks. I did a few searches but I guess I didn’t use the best search strings. I don’t mind waiting I just wanted to know people’s experience to get an idea. Thanks for the reply

 

[Cjommh]

It was two weeks, I ordered mine in the beginning of January and got it after ~7 days.

 

[Meatball]

If you scour the "Performance Upgrade" threads, the gory details are all there spread over multiple threads.

If memory serves me (and it is generally does not), it took 2-3 days from purchase to notice the download. Once the OTA update was finished, it seemed to be another day or two before the Performance App changed to show 0-60 time, and the Polestar App showed the upgrade under "Specifications."

It all seemed to take a very long time. My unsolicited advice is "be patient."

 

[HecD]

If you scour the "Performance Upgrade" threads, the gory details are all there spread over multiple threads.

If memory serves me (and it is generally does not), it tool 2-3 days from purchase to notice the download. Once the OTA update was finished, it seemed to be another day or two before the Performance App changed to show 0-60 time, and the Polestar App showed the upgrade under "Specifications."

It all seemed to take a very long time. My unsolicited advice is "be patient."

Patience it is then! Good to know we are all in the same boat though.

 

[KanedaKid]

Also you may have to check the porformance app in your car to see if the launch option is there. My car installed the software without any prompt or notice at all. Didn't know it was active until I started driving the car harder.

 

[markt54]

Sorry if this has been asked before but I searched the forum and couldn’t find an answer.

I just purchased the performance upgrade to get the extra HP. How long did it take for you guys to see the download upgrade on your cars?

I ordered it earlier this month and it took about one week for the OTA update to appear. Then, after I installed it, it took two full days for the change to show up in my phone app, the car launch app, and my online account.

 

[AMIRZA786]

It was two weeks, I ordered mine in the beginning of January and got it after ~7 days.

^^ As this post stated, two weeks. I got mine exactly two weeks after placing the order ^^

 

[TJ313]

Also you may have to check the porformance app in your car to see if the launch option is there. My car installed the software without any prompt or notice at all. Didn't know it was active until I started driving the car harder.

You mean you never had to click anything at all on the touch screen in order to load the performance upgrade? I don’t think I have heard of that before.

 

[AMIRZA786]

You mean you never had to click anything at all on the touch screen in order to load the performance upgrade? I don’t think I have heard of that before.

For me it was an OTA update that popped up. Installed it the same way I've done all others, click install, lock the car and walk away for an hour

 

[KanedaKid]

You mean you never had to click anything at all on the touch screen in order to load the performance upgrade? I don’t think I have heard of that before.

I installed 2.4 right about that same time. I wonder if it piggybacked on that install. No I did not have to take any action to activate the power upgrade.

 

[va_polestar]

Time from order to install was about 5 days for me. Then another day and half for phone and car apps to update to reflect the software change.

 

[AMIRZA786]

How does car and app show it? I've had it installed about a month and the only thing that shows is that I have P2.4

 

[R/T Turbo]

Sharing my experience: I've successfully received OTA's at least 3 times prior. Last update was P2.2 and I had been stuck there for a long time. I was starting to wonder if my TCAM had decided to ignore the cloud. Meanwhile, I decided I'd order the performance software on Jan 12. On the 16th, I received a software update notification. It failed to install a couple of times but quite possibly due to my impatience, unlocking the car and checking on it. The error message was that I needed at least 40% battery to install but I was at 56%. I tried charging but it wouldn't let me, never completing the handshake. Finally left it overnight (unplugged) and woke up on the 17th to P2.4 with a nice green checkmark indicating successful install! But no update to the Performance App nor any other indication that the performance software loaded. Today my online account showed the power upgrade and so I went to check the car for any new updates - nothing. I decided to uninstall and re-install the Performance App. Voila... 0-60 timer activated.

Initial driving impressions... brings back memories of old muscle car days of second gear burnouts! Geezus... cruising at 60-70km/h and punching the throttle will invoke front tire spin! I'm running snows and it's currently 6C outside with ever so slightly damp road surfaces. Punching it from 80-90km/h feels like a slingshot. This is most definitely money well spent! Can't wait to get the summers back on for some real fun.

 

[Mossimo]

I received the cloud icon on the 15th day after ordering. Obviously, there’s a wide variety of time to wait just in this thread alone.

 

[va_polestar]

How does car and app show it? I've had it installed about a month and the only thing that shows is that I have P2.4

If you go to Specifications in the Polestar app it will show that the PSU was installed. On the car, you'll see a button for Launch Control in the Performance app.

 

[HecD]

If you go to Specifications in the Polestar app it will show that the PSU was installed. On the car, you'll see a button for Launch Control in the Performance app.

Where about is "Specifications" on the app. I can't seem to find it anywhere.

 

[AMIRZA786]

If you go to Specifications in the Polestar app it will show that the PSU was installed. On the car, you'll see a button for Launch Control in the Performance app.

Yes, I saw that this morning! Thanks!

 

[HecD]

Yes, I saw that this morning! Thanks!

Where in the app should it show?