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Discussion Starter · #1 ·
Hi Polestar fans,

hope this is the right place for the parts question and you could help me.

I own 2021 Polestar 2 in Illinois USA with the front damage (see actual pictures), starting to fix it.
Looking to buy a list of new or used body parts, tried contacting multiple Polestar part deparments in surrounding states - have no luck, getting no responses...

Here is the part list with the part numbers hope you guys will help:

31108719 - Hood (Supersession(s): 31108735)
31108736 - Front left fender
( Supersession(s): 31688320 )
31690327 - Front bumper (in US it could have a different part number)
31688343 - Wire Box
31663679 - Grille (main bumper center grille)
31108728 - Fender Carrier left upper (Supersession(s): 31688732)
31672601 - Fender Flare left front
32252117 - Radiator rubber holder


Also need a front windshield - cannot locate the part number anywhere :(
Car keys (keys are missing) or instructions how to get the app to start this car (Polestar title is on hand)


Thank you all in advance.
skumbre
 

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Hi Polestar fans,

hope this is the right place for the parts question and you could help me.

I own 2021 Polestar 2 in Illinois USA with the front damage (see actual pictures), starting to fix it.
Looking to buy a list of new or used body parts, tried contacting multiple Polestar part deparments in surrounding states - have no luck, getting no responses...

Here is the part list with the part numbers hope you guys will help:

31108719 - Hood (Supersession(s): 31108735)
31108736 - Front left fender
( Supersession(s): 31688320 )
31690327 - Front bumper (in US it could have a different part number)
31688343 - Wire Box
31663679 - Grille (main bumper center grille)
31108728 - Fender Carrier left upper (Supersession(s): 31688732)
31672601 - Fender Flare left front
32252117 - Radiator rubber holder


Also need a front windshield - cannot locate the part number anywhere :(
Car keys (keys are missing) or instructions how to get the app to start this car (Polestar title is on hand)


Thank you all in advance.
skumbre
I can only help with the keys, go to the Volvo / Polestar dealership with title and order a set of keys will cost a fair bit. Ensure they remove the existing set of keys from the server. Car normally comes with 2 keys but your 21 should have 3. All of them need to be removed but can be replaced with one or two depending on how much you want to spend. How you will get the metal blade key I don’t know maybe they have it on file.

You will need to register or create an account on the polestar website and then you will probably need to contact polestar customer services with title documents to have them transfer the vin details to your account. Download app, and use same log in details as website.

Once you done all that let me know or read the manual on the polestar website to find out how to create a digital key and pair the app.

P.S. you got a long wait for parts, windscreen alone may take months.
 

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Hi Polestar fans,

hope this is the right place for the parts question and you could help me.

I own 2021 Polestar 2 in Illinois USA with the front damage (see actual pictures), starting to fix it.
Looking to buy a list of new or used body parts, tried contacting multiple Polestar part deparments in surrounding states - have no luck, getting no responses...

Here is the part list with the part numbers hope you guys will help:

31108719 - Hood (Supersession(s): 31108735)
31108736 - Front left fender
( Supersession(s): 31688320 )
31690327 - Front bumper (in US it could have a different part number)
31688343 - Wire Box
31663679 - Grille (main bumper center grille)
31108728 - Fender Carrier left upper (Supersession(s): 31688732)
31672601 - Fender Flare left front
32252117 - Radiator rubber holder


Also need a front windshield - cannot locate the part number anywhere :(
Car keys (keys are missing) or instructions how to get the app to start this car (Polestar title is on hand)


Thank you all in advance.
skumbre
Someone is parting out a wrecked Polestar 2 on Ebay....prices seem high but some of your parts are on there
 

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Discussion Starter · #7 ·
Thank you guys for your responses. This car was purchased from the auction. Was able to source many used parts from "donors" here in US and UK. Polestar does not help in this case AT ALL. They simply do not reply to any emails, support chat on their website is advising to email the same service centers, the same ones who never reply. Too bad there is no service center here in Chicago, the closest one from me is 300 miles away in Detroit.
Still need the windshield, hood and left front fender.
 
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