support.polestar.com
That's... kind of devastating. Charing during peak hours is almost 3x more costly here. I get to pick between that and remembering to go down to the garage to plug in all the time? I'm sorry — I've been OK with most of the feature delays so far, but if they can't make the fucking fueling of all things work right they shouldn't be selling the car yet. Full stop. The only reason I'm considering not canceling over this is that my driving (and therefore charing) will be pretty limited by pandemic life until well into '21, and because I want the credit on this year's taxes...
this is pretty ridiculous. Perhaps there’s some technical reason that’s non obvious but really, scheduling a charge? How hard is that?
it’s entirely possible this is “under promise, over deliver”
Yeah. I don't know why this would be difficult.
The thing that annoys me most is they're not telling people about these non-functional features until after customers have already started receiving their cars!
No reason why they should be mutually exclusive IMHO.
These aren’t shared engineering resources though, so that’s a false tradeoff. One of the teams got its stuff done and the other didn’t. And it seems like a “we can always update it later” attitude combined with a need to ship product and get the associated cash infusion ASAP is putting half-finished software into consumers’ hands. Sure, it’s better than shipping a mechanically bad car, but it’s not great. And does make me wonder if the rest of the car wasn’t similarly rushed out, whereas before I had a bit more confidence that this will not be another Tesla.
My guess the problem lies ultimately with Google. Volvo has their own apps for controlling remote unlock/start and HVAC preconditioning for Volvo cars, and the Polestar 1 phone-as-a-key is already out (if I understand correctly). The whole release-and-fix-later thing sounds much more Google than Volvo. And I guess the folks at Polestar trusted that Google would get the job done, because they're Google. But, I guess at a last minute they discovered some security-related issue or similar, causing all the delays. And Google is now demanding a fairly extended timeline of half a year to sort it all out.
In the email that all P2 owners in Germany received a few days ago it clearly states that timed charging will only be available end of 2020 (in vehicle programming). I posted a translation elsewhere on this forum (under the updates topic)
That is at variance with the statement on the UK Polestar support site. Unless, that is, the wording in the email was “from end 2020”.
As I am presently charging from a socket, I experimented with turning the power on, off, on, off several times. There could be a delay of 30 seconds before car started to charge again after powering off and on. This was with the car locked. If I opened the car and sat in the seat, then it started to complain and not work properly.
