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Polestar will be working with Plugsurfing in Europe to offer customers access to their 195,000 charging points. Every Polestar 2 is delivered in Europe with an RFID tag from Plugsurfing as standard.

Customers will also be notified when they receive their deliveries.


Polestar will be cooperating with Plugsurfing in Europe to offer its customers access to the 195,000 charging points of the Plugsurfing network. This should make public charging easier across national borders.

Every Polestar 2 is delivered in Europe with an RFID tag from Plugsurfing as standard. Using the Plugsurfing account as a payment and authentication solution, customers will have quick access to the various charging station operators bundled in the Plugsurfing offer.

Polestar plans to offer further services beyond the cooperation with the Berlin-based company Plugsurfing. “This international European partnership with Plugsurfing is the first of these solutions and it paves the way for more partnerships which will also include national and local solutions,” says Polestar CEO Thomas Ingenlath.

Customers are to be informed about the offer in detail with the delivery of their Polestar 2 electric cars. The Swedish company has not said whether Polestar drivers will be eligible for special conditions on the Plugsurfing network. Polestar 2 drivers in Belgium, Germany, the Netherlands, Norway, Sweden, Switzerland and the United Kingdom will be given a Plugsurfing app and charging key.

“Our focus is on delivering true value to customers by making public charging as easy as filling up with petrol,” says Adam Woolway, Plugsurfing co-founder. “Our obsession to innovate in a way that challenges the EV industry to move forward together is driven by this close, consolidated view on what we can do to improve the driver experience by making car charging easy.”

At the same time, Plugsurfing says that in Belgium, Germany and the Netherlands “Plugsurfing Plus” will be offered as an additional service. The monthly subscription offers fixed prices for charging at AC and DC columns. According to the Plugsurfing website, the service costs 19.99 euros per month in Germany, for example, and then 0.34 euros per kilowatt-hour, including at Ionity columns.
 

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Here's the announcement from Polestar's website.

Polestar partners with Plugsurfing to increase charging convenience in Europe
  • Access to over 195,000 compatible EV charging points
  • Service further simplifies Polestar 2 ownership proposition
  • Polestar 2 electric performance fastback now available in Belgium, Germany, Netherlands, Norway, Sweden, Switzerland and the United Kingdom
Polestar is partnering with Plugsurfing in Europe to improve electric vehicle public charging convenience ahead of initial Polestar 2 customer deliveries, scheduled for the coming months. The agreement signals yet another step into operational mode for Polestar.
With over 195,000 compatible EV charging points in the region, Plugsurfing provides a convenient solution to accessing and paying for electricity from a variety of public charging service providers.

"This international European partnership with Plugsurfing is the first of these solutions and it paves the way for more partnerships which will also include national and local solutions,” comments Thomas Ingenlath, CEO of Polestar.

Besides the inherent convenience, a key benefit of the Plugsurfing partnership is the flexibility to charge easily especially when travelling abroad. Foreign bank accounts and the need for local mobile phone numbers can often hinder the ability to charge in other countries – Plugsurfing removes this requirement entirely.

The Plugsurfing RFID tag, which will be supplied as standard with every new Polestar 2 in Europe, allows owners to reduce the number of apps, accounts and authentication processes required to charge their cars from the thousands of different charging service providers in the region. Customers will register an account with Plugsurfing, and thus benefit from one payment and authentication solution rather than requiring unique apps and accounts for a multitude of charging service providers.

The Google Maps integrated into Polestar 2 is optimised for electric vehicle owners. To ensure further peace of mind for Polestar owners in their charging experiences, they will also be advised upon receiving their Polestar 2 regarding charging infrastructure and how to utilise the Plugsurfing solution specifically.
 

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This isn't much of a surprise but Volvo also announced that they're partnering with Plugsurfing for EV charging.

Drivers of fully electric Volvo Recharge models in Europe will soon have easy access to over 200,000 charging points, as the company has selected charging firm Plugsurfing as its partner of choice, enabling seamless long-distance travel across the continent.

With the Plugsurfing agreement, Volvo Cars eliminates the most common obstacles for electric car drivers, such as inadequate access to charging points and a highly fragmented European market for charging infrastructure.

The agreement with Plugsurfing, one of the largest and rapidly growing charging network aggregators in Europe, allows drivers to easily charge their electric Volvo, regardless of where they are on the continent, and does away with the need for countless national subscriptions.

A Plugsurfing account, which will be included on every fully electric Volvo Recharge model in Europe, gives access to numerous local charging networks around Europe, allowing for seamless cross-border travel in their electric car. The Plugsurfing platform also provides possibilities for other new and exciting charging-related services that may be added at a later stage.

Customers will be able to charge their car with a contactless charge card or smartphone app at any of Plugsurfing’s 200,000+ supported charging points in 38 European countries. All charging events and payments are processed monthly, while Plugsurfing does not lock customers into a subscription to use the service.

“Your Plugsurfing service will cover all your charging and driving needs: the daily commute, on-location charging and long distance travel,” said Björn Annwall, head of EMEA at Volvo Cars. “This freedom of mind makes driving an electric Volvo even more enjoyable and hasslefree.”

Via the Plugsurfing app or the Android-based infotainment system, electric Volvo customers can filter charging points by location, real-time availability and charging speed. The app also shows the price information for each charging point, making the process easy and transparent.

Like Volvo Cars, Plugsurfing has a strong focus on sustainability as it continues to grow its network of suppliers, and the company prioritises suppliers that operate with renewable energy sourcing.

“Together with Volvo Cars, Plugsurfing has a strong vision for sustainability and making car charging easy,” said Anne Jalkala, CEO of Plugsurfing. “By working together with Volvo Cars to drive electrification of mobility and connect drivers to energy, we aim to make zero emission mobility a reality for future generations of drivers.”

Volvo Cars will start rolling out the Plugsurfing service with the fully electric XC40 Recharge P8 when deliveries start later this year.

The XC40 Recharge P8 is the first of a family of fully electric Volvos and the company’s first fully electric car. The all-wheel drive XC40 Recharge P8 offers a range of over 400 km (WLTP) on a single charge and output of 408hp. The battery charges to 80 per cent of its capacity in 40 minutes on a DC fast-charging infrastructure.

In coming years, Volvo Cars will continue to roll out additional fully electric models. By 2025, it aims for its global sales volume to consist of 50 per cent fully electric cars, with the rest hybrids.
 

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I had high hopes for the Plugsurfing app as it sounded like an alternative for the Tesla Supercharger Network. In theory it looks great, single card, single monthly bill and access to thousands of chargers.
In reality however, there is a significant charge for this. I’ve just looked at an Ionity 350 kWh charger at a Gretna Services on the M74. Plugsurfing charge £0.92 /kWh but if you use the Ionity app you are charged £0.69! That’s 23p extra for every kWh you use. Effectively up to £17.25 extra for a full charge!!
I was hoping Polestar would have a deal with Plugsurfing to offer discounted rates (like other car manufacturers have) NOT inflated rates.....
I will only use this for emergencies or while traveling abroad.
 

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I was hoping for a deal too ... seems to be a publicity stunt.

While I disagree with Ionity charging non-German/Ford cars a fortune ... at least there is a massive discount there.

I'd prefer people like Ionity to charge say 5p more ... that way we all win.
 

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I was hoping for a deal too ... seems to be a publicity stunt.

While I disagree with Ionity charging non-German/Ford cars a fortune ... at least there is a massive discount there.

I'd prefer people like Ionity to charge say 5p more ... that way we all win.
I kinda get if a manufacturer invests significant sums of money to create a network, they should be able to charge customers/non-customers what they like or even deny access (Tesla).
However Polestar were bumming up Plugsurfing as a “partnership”. This is something anyone can subscribe to, there is no benefit to being a Polestar owner.
Disappointed.
 

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Completely agree. It's the same as their '2nd hand car partnership' linking to webuyanycar: the minimum required to provide an answer
 

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Has anyone in the UK tried the Plugsurfing offer yet? I can see the chargers at Gretna in the app and they show as 30p per KW. I know there are Ionity chargers in Perth (Scotland not Australia), but they don't show in the app.....
Just wondering if the app is a bit crap and not up to date, but I should still get the discounted rate when using the card. Off up north at the weekend and want to make a 'zap and dash' to make sure we have a nice buffer when we arrive.
 

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Shows 30p/kwh on my Plugsurfing Android phone app
 

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6416
 

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Has anyone in the UK tried the Plugsurfing offer yet? I can see the chargers at Gretna in the app and they show as 30p per KW. I know there are Ionity chargers in Perth (Scotland not Australia), but they don't show in the app.....
Just wondering if the app is a bit crap and not up to date, but I should still get the discounted rate when using the card. Off up north at the weekend and want to make a 'zap and dash' to make sure we have a nice buffer when we arrive.
OK, this is really interesting.
You are absolutely cored now! The Plugsurfing app used to charge £0.92 kWh for that Ionity charger at Gretna. I checked again just now and it had dropped to £0.77 which is better but still dearer than the £0.69 that you could get by using Ionity’s app. I logged back into the Plugsurfing app and DANG! £0.30!!
Finally, Polestar look like they have actually done a real deal. I’m now impressed and would happily use Plugsurfing as my default card when I can’t use a free Chargers Place Scotland charger or when I need a really rapid change.
Thanks for bringing this to our attention!
 

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Just wondering if the app is a bit crap and not up to date,
The station is on both Zap-Map and Ionity however missing form Plugsurffing. Therefore I'd say it's the later being shit and not up to date.

As long as any Ionity station shows 30p then there is no reason this won't charge you the 30p is you use the Plugsurfing RFID.
 
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So, just to be clear, if we use the PlugSurfing RFID card, do we still get the reduced rate as you would expect? Or do we have to use the Plugsurfing app?

Just gone into the Plugsurfing app, set my car to Polestar 2, entered the VIN... and it shows 30p/kWh at the Ionity charger in Cullompton - result! It also shows the card as being connected to the account, so I'd hope that would also work...
 

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So, just to be clear, if we use the PlugSurfing RFID card, do we still get the reduced rate as you would expect? Or do we have to use the Plugsurfing app?

Just gone into the Plugsurfing app, set my car to Polestar 2, entered the VIN... and it shows 30p/kWh at the Ionity charger in Cullompton - result! It also shows the card as being connected to the account, so I'd hope that would also work...
I also would like to know the same because I have not received any RFID card with my car.
 

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I would love to be able to tell what I was charged but 4 days later I still get this in the plugsurfing app
6509
 

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So, just to be clear, if we use the PlugSurfing RFID card, do we still get the reduced rate as you would expect? Or do we have to use the Plugsurfing app?

Just gone into the Plugsurfing app, set my car to Polestar 2, entered the VIN... and it shows 30p/kWh at the Ionity charger in Cullompton - result! It also shows the card as being connected to the account, so I'd hope that would also work...
The card should work.
 

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The station is on both Zap-Map and Ionity however missing form Plugsurffing. Therefore I'd say it's the later being shit and not up to date.

As long as any Ionity station shows 30p then there is no reason this won't charge you the 30p is you use the Plugsurfing RFID.
Zap-Map is up more up to date because so many people use it. They rely on users reporting new sites. I’ve informed them of a few that I’ve come across which were not on the map. They contact the site and get any missing information. In my case it took only a day to get the included. Pretty impressive really.
 

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The card does work at Ionity. Tried twice the day before yesterday.

6516
 
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