I'm not easily bought at all actually. To me, even if they hadn't offered anything tangible, but simply said sorry, and all those words about recognising brand ambassadors, early adopters, etc... I would have appreciated the sentiment and felt better.A nice small gesture by Polestar, i agree. But little real compensation for the number of errors and failures they have knowingly (IMO) subjected early adopters to. You are so easily bought!!
Not many companies actually admit they got it wrong and apologise, especially in the motor trade. Most would not do what Polestar has done. I have had some disruption but this has been minimised by the service with loan cars and the Volvo dealer who, considering the car is so new and they are learning has been pretty good.A nice small gesture by Polestar, i agree. But little real compensation for the number of errors and failures they have knowingly (IMO) subjected early adopters to. You are so easily bought!!
I personally think Polestar have gone above what other manufacturers have and would. Even established non EV brands (I am aware Polestar is part of Volvo) have recalls or emission scandals and don’t handle it as well. I am an ex Audi driver and am very impressed with both the car and the customer service. I’ve not had the same level of issues as others so I wasn’t expecting much but appreciate what they have done none the less.A nice small gesture by Polestar, i agree. But little real compensation for the number of errors and failures they have knowingly (IMO) subjected early adopters to. You are so easily bought!!
I’ve had the same offer, together with an additional year on the warranty. They do seem to be making an effort. It would be nice to receive the car, though."...we would like to show you our appreciation by offering you 12 months free Polar Plus membership along with a £450 BP Chargemaster charging credit to use across the UK’s largest public charging network, Polar"
Fair play 👏
🤣🤣🤣I was easily bought the moment they brought out an iconic car. Old farts that drive around in their classic cars don't spend their time saying it's run perfectly since the day I bought it. The recalls are a minor inconvenience but the time I've saved not going to petrol stations has covered that.
The email said that further details will be sent out at the end of the month. Nothing received yet so my guess is Monday at the earliest...So has anyone (probably those who have their car) received any more details about the Polar reward yet?
Curious as to how they will roll it out.
That's good to know as I have also taken out Polar Plus membership independently.I got my PS2 today. The handover person didn't have any details about it. However, after he left I got on a chat with Polestar customer services. I'm in the UK and I just signed up to the Polar Plus network, which is the same charging network that Polestar is giving UK drivers credit for. I've been advised to continue with my membership and I should be able to add my free credit to the same account once I have received the details from Polestar as well as extend the membership from the standard free three months to free 12 months. Sweet! Can't wait for that email!
I had an xc90 as the hire car. It cost the equivalent of 2 weeks worth of electricity in 1 day. I didn't play with the cruise control but slowing down for corners makes sense. The adaptive cruise has done this for me by following the car in front but I haven't used it enough to see what it is like elsewhere. I also liked the HUD in the volvo and it was much better at identifying road signs.I took my car to the garage for the latrst software update And got given a top of the range v90 as a loaned care
. Wow. Rather irritatingly, it has better driver assistance than the Polestar including the ability for the car to go on cruise control and then slow it self down as it went round corners. I wonder why Polestar doesn’t have the same !!!