Not a huge amount more helpful but something (this is virtually the first couple of tweets I have ever sent - that demonstrates my frustration with this!)
Just had this exchange on their website chat. Not entirely reassuring. 🙄 I was poised to buy 10 days ago, but just missed the deadline.
I'm just looking for some reassurance that when they do become available to buy again, that the pricing on the dual motor model will be what is currently on your website?
** Not a problem. We expect this to be in the coming weeks. We will be in touch the second it's back up.
Just that there are some rumours around that the packs which are currently included will be come chargeable.
...adding 8K to the price
**We expect to see some changes. However, I can't confirm these just yet, if you sign up to the link attached, we will be in touch the moment orders begin again -
Sign up for configurator
**This is all being finalised as we speak. Please be assured that there will be changes.
**However, we will notify you of these.
but the prices on your website now - they will be honoured?
**Unfortunately I can't confirm this, I do apologise.
That is very concerning.
**However, all orders are currently not going ahead so there won't be a need for it to be honoured. Please be assured that there is nothing to be concerned about and all changes I'm sure everybody will like.
**I hope that helps, is there anything else I can help with today?
So the pricing you currently have on the website for the dual motor with both packs should be the same? I know there will be a rear wheel drive model with two battery options, but it was the one currently on the website which I was wanting to buy.
**I'm really sorry about this, Chris. Unfortunately I can't confirm what the new pricing will be if there is any changes. However, once the website is fully updated, this will be live to see.
Surely then you should remove the pricing from the website, or indicate that it may change? I think it would be a violation of the trades descriptions act to offer a product, offer customers a notification service when available - but then to change the pricing? Could you check for me please?
**This would not be a violation as we are currently not taking orders right now. Please be assured that all the relevant information will be on our website in due course.
That isn't reassuring. Such a shame.
**I do apologise about this, is there anything else I can help with today?
Are you OK if I post this conversation into the Polestar user forums? I think potential customers should be aware.
**That is completely your choice, Chris. All of the relevant information will be on our website in due course as well as the ordering status.