I put down a deposit in October 2019. Still no word on my delivery date other than a vague mid October/early November.
I put down a deposit in October 2019. Still no word on my delivery date other than a vague mid October/early November.Has anyone received any info on deliveries or lease terms? I'm supposed to be part of the first batch of US deliveries according the last call I made to Polestar. I was told end of this month begining of next for delivery but haven't received any updates. I would think they get lease details out to us a least a couple weeks in advance. I'm very excited to take delivery but it's been tempered by what seems like incredibly poor roll out in the US.
I’m in the exact same boat as you.Has anyone received any info on deliveries or lease terms? I'm supposed to be part of the first batch of US deliveries according the last call I made to Polestar. I was told end of this month begining of next for delivery but haven't received any updates. I would think they get lease details out to us a least a couple weeks in advance. I'm very excited to take delivery but it's been tempered by what seems like incredibly poor roll out in the US.
I am currently unable to even log in (on either Safari or Chrome). Huh. We can build a car, but not a website.I see you a "missing order" and raise you a "can't get to the account portal anymore". With the last backend update I could efficiently get to the portal and only had a delay when getting to my specific order confirmation/next steps page. So this is definitely a change.....
VW's ID4 preorder site apparently failed on launch today so this is at least a consistent feature between these companies.I am currently unable to even log in (on either Safari or Chrome). Huh. We can build a car, but not a website.
Convergent evolution.VW's ID4 preorder site apparently failed on launch today so this is at least a consistent feature between these companies.
I had a chat session with Mike yesterday to try again for a VIN. No joy, but he did say my order was on track to be finalized with fiance this week for a delivery around the 2nd week of October (the website said September) Then this morning the order poofed!!My order disappeared from the website maybe a week ago and still hasn’t come back. Here’s the reply I received from Support on Monday of this week:
“No worries. It appears they are just doing some back-end work on the site this week and I can confirm that your order is definitely good. With in the next week, we will be sending you an email asking you to log in to complete the final steps for your order and once that happens, you will be able to see the details pertaining to your order. Also, anything that you have already filled out or submitted will be saved so no worries there either.”
Same boat. I am in Los Angeles and was told last week:Has anyone received any info on deliveries or lease terms? I'm supposed to be part of the first batch of US deliveries according the last call I made to Polestar. I was told end of this month begining of next for delivery but haven't received any updates. I would think they get lease details out to us a least a couple weeks in advance. I'm very excited to take delivery but it's been tempered by what seems like incredibly poor roll out in the US.
I am able to log into my account and still see a September delivery. When I submitted the credit application weeks ago, the website changed and appears as if I didn't submit anything at all (it currently asks me to choose my add-ons). I was assured my app was received ¯\(ツ)/¯ All this waiting just makes me doubt/overthink my 60 month financing decision. May ask to switch to a 36-month lease...which will likely add more waiting time“No worries. It appears they are just doing some back-end work on the site this week and I can confirm that your order is definitely good. With in the next week, we will be sending you an email asking you to log in to complete the final steps for your order and once that happens, you will be able to see the details pertaining to your order. Also, anything that you have already filled out or submitted will be saved so no worries there either.”
Did you get an estimated delivery window before? How does '2nd week of October' compare?I had a chat session with Mike yesterday to try again for a VIN. No joy, but he did say my order was on track to be finalized with fiance this week for a delivery around the 2nd week of October (the website said September) Then this morning the order poofed!!
Always fun to have a bit of excitement on something you have zero control over don't you think?
I'd break it in first tbh. But if you decide to risk it, let me know if you get stuck and I'll pick you up...in mine...Do I risk dealing with bricking or something like that while on a trip within the first days of getting it??![]()
I am now able to log in, and mine still says September. That's clearly not going to happen. Interestingly, I will note that the order page contains the following text: "Getting your Polestar 2 doesn't have to be complicated." Hmmm.I am currently unable to even log in (on either Safari or Chrome). Huh. We can build a car, but not a website.