Nothing else to be selected. I have used 'chat' and a case has been raised. This was more "has anyone else seen this in the past", with a hope I can expedite the solution.The only thing I can assume, is that one of the other criteria further up the order page has not yet been confirmed/activated?
Yeah same as... its annoying as its saying i can have it from the 22nd of August which is amazing for me, saves me MOT, Tax and insurance on my existing car which all run out end of August... but i don't know if its guaranteed yet until i can confirm the delivery lolIt's the last hurdle. It's damn frustrating. I've had 2 communications from Polestar to date, 1) setup Polestar Id, 2) Save the date - and I can't even do the second!
Yes i've just done the same thing, annoying because i spoke to CS on Friday and they said their IT department would look at it, and i don't really care, i just want to book my delivery slot in lol. They should of offered to do it for me if that was an option.Just as a heads up, I asked customer service to confirm the date for me over the weekend. This morning I've my delivery confirmation email. The website is still borked, but at least I can see my confirmation.
I don't know what my lease company are smoking. They didn't have any idea I had a VIN, or a Reg... let alone the delivery booking. They are now running around like headless chickens to get everything in place in time.I've spoken to my lease company this morning as well and they always seem to have problems with Polestar!!