[ArcElectric]

The tech took a photo of the bubbles coming through on the inside, see below.

I must have hit one of the million potholes/constuction plates around here just right...

 

[ArcElectric]

Rim will cost - $666.80. Bad omen? Expected in 6-12 days.

Looks like now is a good time to set up the compressor in the garage! Will need to reinflate every couple/few days.

 

[ArcElectric]

Your tire tech will hate you for it, but I'd throw some latex sealant in the tire. It should be able to cure the leak until you can get the wheel replaced, assuming it doesn't progressively get worse.

Yeah, I don't want to upset the tech. They have been very nice to me, even washed the car before giving it back.

This is the second time I've rolled up before they open without an appointment with a wheel issue. They haven't charged me anything yet.

Got a call a moment ago that since Johnson Volvo is not Polestar, they can't have the part - I have to call Charlotte... we'll see how this goes.

 

[ArcElectric]

Called University Volvo in Charlotte's number - had to leave a message.
Called Polestar CS, they said they would email Charlotte to let them know I need to hear from them, but didn't have any other power to help.

Update: called Charlotte's Polestar Space number (Space is at University Volvo) - they put me on hold while they got up and walked over to service. Service picked up, and said they would call me tomorrow with an update on part availability and next steps...

 

[ArcElectric]

You should never drive on cracked rim. Pretty common safety protocol.

It decided for me this morning - couldn't fill it past 30 PSI. Work from home day!

 

[ArcElectric]

University Volvo did not call me back in the morning, so I called them after lunch.

They then told me the same thing as far as the rim being a 6-12 day wait, and costing a few cents more ($666.86). They then told me to call Polestar Roadside Assistance to get it towed since it would not get above 30 PSI this morning.

Tow truck got here around 4:45 PM and headed off to Charlotte.

Driver got to Charlotte and was not sure where the drop box was - I also don't know since I have never been. He put they key in what we hoped was the box...

Hope I see my car again.

 

[ArcElectric]

Also was the tire removed from the rim and inspected for actual damage?

I am not sure if they took the tire off at Johnson Volvo - I only have the soap bubble pic which has the tire on. That makes me think they look for leaks non-invasively.

I imagine University Volvo will get to do the dirty work

 

[ArcElectric]

University Volvo called this morning - received the car...whew!

Rep said that the VP of Polestar showed up at the dealership this morning and said that they can get the rim faster than 6-12 days. 🤞

Awaiting news on rental/loaner...Polestar Roadside said the dealer would handle it, and then dealer rep asked if Roadside had hooked me up. I told dealer rep what roadside said, and got a "hmmm..." and that he'll have to check on that.

 

[ArcElectric]

Called University Volvo after lunch today about rental/loaner - we are all learning how this works at the same time... They won't be able to tell me anything till tomorrow.

I threw out there my dream of them letting me borrow an XC40 Recharge, but that was shot down with a "we only have one on the lot..."

Besides, I drive about 60 miles a day - depending on how long it takes them to get the rim, a loaner will be considerably less new when returned.

 

[ArcElectric]

I was driving on a mountain pass during a rainstorm and a small rockslide (common when it rains) left a 5" chunk of granite rock in the road. I hit it at ~40 HMP and punctured the tire bad enough to also strike the rim and crack it.

Glad you're okay!

 

[ArcElectric]

And you're going to be hating having to hit the gas station.

I will be quite sad - $3.29/gallon here

 

[ArcElectric]

You're moaning! It is nearly that price per litre over here!!!!

Moan wine wine - Also don't like becoming another point-source of air pollution again.

 

[ArcElectric]

Talked to University Volvo again - they are trying to figure out how to get another P*2 out to me to borrow.

If any of y'all are trying to get in touch with Polestar USA C-suite people, they are in Charlotte right now.

 

[ArcElectric]

University Volvo called - they are driving the loaner P*2 to me, and then I'll take the gentleman to the train station so he can take the train back.

I asked if there was any limit to the amount I could drive it - I drive about 60 miles on an average work day - they said no limit.

Curious what the SOC will be when it gets here - it's 114 miles away.

Unsucessful string pulling to get the replacement rim sooner, so could still be a week or two before I see my car again.

 

[ArcElectric]

Loaner received! - 2021 launch edition Thunder with Charcoal Weavetech.

Dropped Brett off at the train station - safe travels to him!

 

[ArcElectric]

Trying to to get the loaner paperwork today from University Volvo since Brett forgot to bring it with the car Friday, but he wrote down my driver license and credit card info.
Awiting a return call...

 

[ArcElectric]

Got the loaner paperwork today - as a cell phone photo instead of a PDF. Why am I so worried about my car all of a sudden...

 

[ArcElectric]

One week with the loaner, no update on my car.

 

[ArcElectric]

Got the call - replacement rim came in today, no additional damage found, and software redo has sorted the telematics.

Plan is for University Volvo to finish up and drive it back here to swap sometime tomorrow, but don't have a time yet.

Feeling cautiously optimistic.