[Snood]

@Snood make sure you're looking on the "My Orders" page, not the actual page for the order itself (and ignore the app). Mine says December on the "My Orders" page, which confirms what I've been told by customer services. The page for the actual order says January!

There is no delivery date on the my orders page. It seems this is a difference between the Swedish and British polestar sites

I have just checked using the polestar UK site with my polestar ID and sure enough, the presented information is different. Below are screenshots from the UK and Sweden sites

Interestingly the UK site still uses Swedish text in some fields....

So in my case the "my orders" page says Feb, whilst everywhere else says Jan. Meanwhile, the configurator/order tool still says estimated delivery in January for a new order

 

[Musketeer]

Well you got more info than i have. Have the email and confirmtion of order number but my screen is as below. Order number 3000 North of yours and i was estimated February too.

 

[P2 EV]

I have just received an update calling Polestar.My car was produced on 12 and 13 nov and seems on its way to Zeebrugge. VIN 184xx.
Expected to arrive in Zeebrugge on 6 or 7 th Jan according to Polestar and at the dealer on 12 or 13 Jan.

As no vessel is expected on this date and given the production dates and departure dates of 17 or 26 of Nov from Shanghai, I assume it will be the Traviata or Tomborra.

 

[P2 EV]

I have just received my VIN: 184xx, date of production 12 and 13 Nov.

According to Polestar arriving at Zeebrugge on 6th Jan and at my dealer om 12th Jan.
As no vessel is arriving that date and given the production and departure dates of the veasels I assume it will be the Traviata or the Tomborra.

Any others have information that can narrow it down?

 

[Snood]

I have just received my VIN: 184xx, date of production 12 and 13 Nov.

According to Polestar arriving at Zeebrugge on 6th Jan and at my dealer om 12th Jan.
As no vessel is arriving that date and given the production and departure dates of the veasels I assume it will be the Traviata or the Tomborra.

Any others have information that can narrow it down?

How are you all able to get this information out of polestar? I asked them yesterday if they could tell me where the car is (if it has even been built) and they just told me they couldn't see anything and that I'd get an email when there is more information. From the information here I can only assume it has been built (VIN 166xx)

 

[P2 EV]

I call Polestar Support in the Netherlands. I do so every two/three weeks to ask the progress and they can give those details. It is in their systems apparently and so far the information I received is adequate, reliable and consistent,.

I assume they also know on what vessel the car is, but I have the impression that they are not willing to tell me that.
They told me that in the past the the carrier itself disclosed this information, based on cargo and VIN number, to see on which vessel the car is. But Polestar required the carrier not to disclose it. Do not know why. The links to carriers in previous chats in other fora indeed do not work anymore.

 

[Musketeer]

I have just received an update calling Polestar.My car was produced on 12 and 13 nov and seems on its way to Zeebrugge. VIN 184xx.
Expected to arrive in Zeebrugge on 6 or 7 th Jan according to Polestar and at the dealer on 12 or 13 Jan.

As no vessel is expected on this date and given the production dates and departure dates of 17 or 26 of Nov from Shanghai, I assume it will be the Traviata or Tomborra.

Traviata spent over 4 days loading (assume lot of cars loaded???) and departed 2020-11-23. If built on 12/13th November would hope would have made it onboard as Nissan look to dispatch cars from the factory literally hours after leave production line...quick check and play on test track then on transporter. Whether Polestar are as efficent as Nissan is the question.

 

[P2 EV]

I agree . I hope they made it. If not , it will be on the Tomborra I assume. This one will arrive on 30th of December in Zeebrugge. Because of tax reasons, I really would like to have the car registered before1st Jan . Will be very, very close

 

[Musketeer]

I agree . I hope they made it. If not , it will be on the Tomborra I assume. This one will arrive on 30th of December in Zeebrugge. Because of tax reasons, I really would like to have the car registered before1st Jan . Will be very, very close

Traviata now due to arrive at Z on 25/12/2020 so that would ship would appear to be too early if Polestar told you arrival 6th January.

 

[P2 EV]

Indeed, but no ship at all is arriving on 6th of Jan. So either Traviata (25 dec ) or Tomborra( 30 dec) I guess . The THERMOPYLAE is expected later (10th of Jan) and it is unrealistic that the car is at the dealer only 2 days later (Polestar confirmed it : 12th of Jan at dealer's premises). It would also mean that the car is shipped three weeks after production which is long.
Four weeks ago they, the car was expected to arrive at the dealer on 20th of Jan, now it is more than one week earlier, so my guess is that it is now on the Traviata or Tomborra.

I think they can see in their system on what ship the car is, but they did not want to tell me.

So Traviata or Tomborra is realistic. I think they said arrival in Z at 6th of Jan to lower expectations that the car can still be registered in 2020. I really hope this is under promise and over deliver.🙏

 

[P2 EV]

Any one else has a VIN of 184XX and has a planning or more detailed info?

 

[Musketeer]

Any one else has a VIN of 184XX and has a planning or more detailed info?

Was looking at thread elsewhere and someone with a VIN in 17000's was expecting loading onto Traviata.
Might be worth messaging the guy on this thread as seems to have access to how many Polestar 2's are on each ship as if a lot (would hope so as took 4 days to load you might be in luck sadly won't help re VIN confirmation). Wo ist mein Polestar? Trace + Tracking

 

[rgledhill]

Mine is 150xx and spent some days sitting around at Shanghai before being loaded onto the boat. The time from VIN allocation (which means car is going down the production line) to delivery is about 12 weeks, it seems.

 

[smithers197]

So I note on the pro-forma my planned build date was before I ordered it so would it be a leap to assume that I have ordered one they already had built? Also, did I read that planned delivery date is the date it arrives in Z rather than to me?

 

[P2 EV]

So I note on the pro-forma my planned build date was before I ordered it so would it be a leap to assume that I have ordered one they already had built? Also, did I read that planned delivery date is the date it arrives in Z rather than to me?

It is indeed possible that your car was built before your ordering date. Lease companies buy larger quantities in advance and allocate an individual driver later, (lease) orders are withdrawn after the car is produced and then the car is available to somebody else and even Polestar seems to produce the cars without an order (that is the reason that the number of options is almost zero and the number of colors limited, standard car except for color and pp/non pp, tow bar is installed after sale) and are sold while on the ship already. In this way the can reduce delivery times taking advantage of competitors.

Planned delivery date to me is about 2-3 weeks after arrival in Z (at least for NL)

 

[Janthar]

I ordered my car on sept. 12th. and got my VIN a few weeks later (16xxx) and got an email yesterday that i can get my new Void P2 delivered on december 16th. So that is a total time of 3 months (first delivery date was provided in februari ‘21 and changed to january untill yesterday)

 

[rgledhill]

So I note on the pro-forma my planned build date was before I ordered it so would it be a leap to assume that I have ordered one they already had built? Also, did I read that planned delivery date is the date it arrives in Z rather than to me?

I have no planned build date at all on mine, yet mine was definitely built to spec rather than having one that was already made. I've been told that the planned delivery date (3rd December) is the day it arrives in the UK as it's already been unloaded at Zeebrugge. I'm hoping for a "Save the Date" email shortly after the 3rd (fingers crossed)...

 

[rgledhill]

I ordered my car on sept. 12th. and got my VIN a few weeks later (16xxx) and got an email yesterday that i can get my new Void P2 delivered on december 16th. So that is a total time of 3 months (first delivery date was provided in februari ‘21 and changed to january untill yesterday)

Time to update your signature then

 

[P2 EV]

VIN's 15XXX indeed have arrived in Z according to NL& German Polestar communities and are currently being delivered

There are about 750 Polestars on a single vessel, probably even more currently as production has increased. So the planning could be as follows (which fits in my confirmed time frame) that 184XX is at the dealers

VIN's starting with 14XXX- 15XXX are already unloaded in Z and were probably on the Torandar which arrived in Z on 14 Nov.
VIN with 15XXX- 16XXX would then be on the Tiranna that arrived on 23 Nov in Z
VIN 16XXX 17XXX Figaro due to arrive on 7th Dec
VIN 17XXX-18XXX on Traviato due to arrive in Z on 24th Dec
VIN 18XXX-19XXX on Tombarra due to arrive in 30th Dec

 

[2RatsElop]

Thanks for the investigative work, @P2 EV! My car should be in Zeebrugge then; first time on the same continent! 😁