The new rate you have been quoted is still better than i'm locked into with Octopus until September... Mine being 40.13pence peak /8.25 pence 5hrs off peak.
However my standing daily charge is somewhat lower at 37.65p.
Just have to look around and see what's available when the time comes

 

The new rate you have been quoted is still better than i'm locked into with Octopus until September... Mine being 40.13pence peak /8.25 pence 5hrs off peak.
However my standing daily charge is somewhat lower at 37.65p.
Just have to look around and see what's available when the time comes

You're not locked into anything with Octopus, ever.

 

Question for anyone signed up to Octopus Intelligent.

When I try to sign up for it, it rejects me because I have Polestar.
If I change the car to a Tesla it lets me go further in the process.

I tried asking Octopus about it and they said just to say you have a Tesla to get round it.

All seems a bit cackhanded.

Anyone else had the same?

Also tried the Ovo equivalent and they don't like me either...

 

I have a Polestar (obviously) and on IO. I did qualify as I got a Ohme Pro via Octopus EV (Salary scarifies) with the P2

 

I think you need a compatible charger for Intelligent with Polestar. This page checks compatibility Octopus Energy

I also have an Ohme home pro and this is the reason I chose it

 

Very unprofessional if that's what it is, and telling me to pretend to have a Tesla. Thought they won awards about their customer service.
I'm a Bulb refugee with Octopus and already dislike their un-user friendly interface, and messing up the big credit I already had built up for the last winter.
Just going to move to whatever offers the best off peak tariff.

 

I've got a Polestar and am on Octopus. I'd like the Intelligent tariff, but don't have a charger yet. I've been on the "check for compatibility" page today, and when I choose the Polestar with "I don't have a charger yet" option, pressing next just refreshes the page. If I tell it I have a Zappi or Wallbox charger, it tells me I'm not compatible yet and have to wait.

One fun thing: go onto the page, choose a car, and then change the brand. Drop down the list of cars in the brand.

Does the Polestar work 'just fine' with the Zappi, Wallbox or Ohme Pro on Octopus Intelligent? We have Zappis at work and they work well, but for home I think the Wallbox is the least visually jarring.

 

I've got a Polestar and am on Octopus. I'd like the Intelligent tariff, but don't have a charger yet. I've been on the "check for compatibility" page today, and when I choose the Polestar with "I don't have a charger yet" option, pressing next just refreshes the page. If I tell it I have a Zappi or Wallbox charger, it tells me I'm not compatible yet and have to wait.

One fun thing: go onto the page, choose a car, and then change the brand. Drop down the list of cars in the brand.

Does the Polestar work 'just fine' with the Zappi, Wallbox or Ohme Pro on Octopus Intelligent? We have Zappis at work and they work well, but for home I think the Wallbox is the least visually jarring.

Octopus Car Selector.png

• IanBUK
• Jun 18, 2023
• intelligent octopus

Octopus car selector

 

Just assumed i was until September 23... Not that it matters.. as im happy with the price quoted and accepted by me last September... I don't chop and change for a few pence usually... but will look around as i said in a few weeks time to see what else is available compared to what i presently have.

 

Reviving this thread vs starting a new one.

my parents home octopus go tariff is expiring and the quote for staying on it was eye watering. Price went up significantly for off peak charging 7.5p up to 15p and day time rates were more expensive as well.

Out of curiosity I got a quote for switching to intelligent and the prices were exactly the same as what they currently are plus an extra 2hrs of off peak rate unsurprisingly I switched to it straight away.

Now I’m wondering if the renewal was a way to sucker me into paying more, I charge more at my parents then I do at my own home and I therefore pay their electric bill. I charge daily around 22kwh a day as I use about 30% charge to commute now that I go around the m25 rather then cut through town due to all the roadworks and journey time being significantly longer.

I was a fan of octopus energy but this has definitely left a sour taste in my mouth.

 

I'm on Octopus Go faster and currently getting 5hrs off peak per night for 8.25p kwh and peak of 40. 13p kwh.
Today i renewed on Octopus Go (Go faster not available anymore) at a rate of 9.5p kwh off peak for 4hrs a night.. and a peak rate 31.08p kwh.. Which starts on September 11th when my current Tarif ends... which I didn't think was too bad.

 

@Icesingh Octopus don’t do any dodgy shenanigans. They are totally trustworthy, transparent and honest.

There must be an explanation or some kind of mistake or misunderstanding.

 

Not had any issues with them prior to this, and I’ve been with them since they bought out my old supplier engie. Always had great service and been very transparent. Just found it very strange that my home got renewed on same rates and my parents home which renewed 2 months later was more expensive, and the cheaper tariff wasn’t listed.

There probably was a mistake or an accident but I didn’t raise with octopus as I switched to intelligent and kept my rates and got 2hrs extra of off peak rate.

below is a screenshot of the renewal email quotes and the intelligent prices I’m paying. The daily standing charge is the same as the flex tariff.

Not had any issues with them prior to this, and I’ve been with them since they bought out my old supplier engie. Always had great service and been very transparent. Just found it very strange that my home got renewed on same rates and my parents home which renewed 2 months later was more expensive, and the cheaper tariff wasn’t listed.

There probably was a mistake or an accident but I didn’t raise with octopus as I switched to intelligent and kept my rates and got 2hrs extra of off peak rate.

 

Anyone else looking at Eon Next? We have an Economy 7 meter (dual rate) paying approx 22p day and 12p night with Octopus. Coming out of a 24 month fixed rate next month. As I don't have an Ohme meter, only Octopus Go is available for 4 hrs cheap overnight. Eon are quoting 33p/kwhr day and 9.5p/kwhr night time (for 7 hours). Seems a better deal to me?

 

I've signed up to EON Next a few days ago, my switch over date is going to be in 22nd August. I'm hoping the switch over still go smoothly because when I got the quote, eOn website said I might not be on smart meters according to the national database. I'm currently with EDF which installed my smart meter last year, the smart electric meter is working fine and EDF are getting the readings. But EDF never got the smart gas meter working after many calls and 3 engineer visits.

 

Intelligent Octopus still best for me due to my high EV charging use. Fixed term ends in a month, and I think the renewal rates are similar.

 

While I totally understand that cost is the primary driver for choice of energy supplier, I would say that Octopus' customer support is a country mile ahead of any of the other suppliers I've used. I was previously on EON Next and it was fine but it always took a long time to get hold of anyone when I needed to and several layers of unhelpful script-readers before anyone who actually understood the problem. Bulb were good but they folded. I believe Octopus bought them which makes sense.
British Gas are the absolute worst. If they supplied me with free energy I'd still think twice.

Not wanting to sound like a shill but Octopus have always been great. I seem to get hold of a technically-minded human very easily and problems are resolved fast. Lucky for me they are also the cheapest so it's a no brainer.

 

Spot on.... My sentiments entirely.

 

All good points well made. With a crude calculation the 3 hr difference for me is probably worth about £400 so quite a lot to pay for good customer service. Of course if Polestar were added to Intelligent Octopus approved list, that would help but no sign that's going to happen anytime soon...

 

Bear in mind with Eon Next Drive you only get the discount on the car charging. You don't benefit from other load shifting like you do with the Octopus tariffs. So it depends really how much you charge -vs- load shift.

It also really depends how much you actually need to charge each night. You get four hours on Octopus Go so you could be topping up your car with 28kWh every night. Is that not enough?

Octopus standing charge is lower than Eon Next Drive, as is the peak rate by about 3p.

 

Bear in mind with Eon Next Drive you only get the discount on the car charging. You don't benefit from other load shifting like you do with the Octopus tariffs. So it depends really how much you charge -vs- load shift.

It also really depends how much you actually need to charge each night. You get four hours on Octopus Go so you could be topping up your car with 28kWh every night. Is that not enough?

Octopus standing charge is lower than Eon Next Drive, as is the peak rate by about 3p.

Thanks Stevelup - interested though how they know whether it's EV charging or other usage overnight? Apart from scheduling charging during the 7 hr off peak period, Eon next doesn't seem to require a particular charger or car model to benefit from the off peak rate and I can't seen anything in the T&C's. I had assumed it was the same as Octopus Go in that you can run anything during that cheap period and benefit from the lower rate?

 

There can't be much science to it. I expect they just limit you to 7.2kWh per hour at the cheaper rate.

You could probably set your car to charge at 16A instead and then run the dishwasher / dryer etc at the same time

But then you would be back at the same number of effective 'hours' as Octopus.

 

The 4hr rate isn't limited to EVs, we set the timers on the dishwasher, washing machine, tumble dryer and even the pyrolytic oven cleaning programme during these hours. The car still draws 7.2kW throughout.

 

I'm talking about the Eon product.

 

You chopped a bit off the bottom of that screenshot. The Go estimate was based on your actual usage. The Flexible quote is based upon 'industry average'.

Flexible is way more expensive than Go.

3161x30.6 = 967.26
3107x9.5= 295.16
365x47.95 = 175.01

Total on go £1437 as per their quote. You can see the maths works.

Now put the same numbers into Flexible...

3161x38.27 = 1209.71
3107x15.92 = 494.63
365x48.05 = 175.38

Total: £1879 - nothing like the estimate of £1388

It's not their fault, it's mandatory to quote like this, but they should make it clearer that the two quotes cannot be compared.

 

The Eon Next drive tariff needs a compatible charger, the off peak rate only applies to EV charging monitored by the charger. You will only find this out after you start the sign up process which asks you to download the specific tariff’s app. Within the app you specify your charger, not many are compatible. octopus intelligent talks to either the car or the charger, you need at least one to be compatible on that tariff.

 

The Eon Next drive tariff needs a compatible charger, the off peak rate only applies to EV charging monitored by the charger. You will only find this out after you start the sign up process which asks you to download the specific tariff’s app. Within the app you specify your charger, not many are compatible. octopus intelligent talks to either the car or the charger, you need at least one to be compatible on that tariff.

Thanks - that's very helpful. I tried emailing Eon Next customer services but they responded to say they didn't know and I would just have to sign up and read the T&Cs!! 🤔 Looking like the advice to stick with Octopus, even at a slightly higher cost maybe the best way forward.

 

My experience of Eon Next (the old NPower offering) is - keep well away - everything about them stinks, I walked away from them in disgust when we moved house and they started proceedings against me because THEY had cancelled my Direct Debit to them while I still had an outstanding payment to make. Shower of sh*t. I've been on Octous ever since and am about to switch onto the Go Tariff as, I cant switch to Octopus Intelligent as everyone knows, they don't support the Polestar 2 directly (especially with my BP Pulse charger)

 

I'm going to go with Intelligent Octopus as I'm having the Ohme Pro charger installed soon, but currently I'm an Eon Next customer and asked them about the Next Drive tariff last week, this was their answer:

Thank you for contacting E.ON Next! The off peak rate would apply to all usage during the window, so you would be able to queue up washing and drying during this time. This is made up by having a slightly higher day rate in the day time. The idea is that a customer would have a timer on their chargers to only charge during the off peak hours to make use of the lower rate.

 

Interesting. That's changed then becasue they used to be very explicit that only the EV charger would be at the cheaper rate. I guess they realised they need to compete.

 

More likely they never got the crazy and almost impossible task of separating the EV charging cost from the rest of the usage working in a meaningful manner.

 

I have had an email from Octopus saying that my Zappi charger is now acceptable to the Octopus Intelligent Go tariff.
It appears from the limited descriptions on the website that they take control of the charger via their app and that my Myenergi App becomes redundant.
So I have a couple of questions - does the Octopus App have an over-ride to allow top-up charging at anytime, not just during the cheap overnight hours, and also will the App allow the excess solar to divert to the charger - both of which my current Zappi will do
Many thanks for any feedback

 

Yes, you can bump charge from the Octopus app.

Yes, solar excess charging will still work but actually you’re better off disabling it. Better to charge car overnight at 7.5p and then get max export during the day at 15p.

If you allow the car to soak up solar, it’s costing you 7.5p/kWh