Polestar Forum banner

Poorly designed glove box and no lock

10K views 40 replies 26 participants last post by  Gary Muto  
#1 ·
So I was trying to find the elusive card holder in my 2022 Plus/Pilot Polestar (here in California) and I notice a few design problems with it - I know this may sound trivial but practicality is important to me.

  1. It is easy to drop stuff in the massive gap behind the glove box compartment - I just dropped my insurance card down there and after a few attempts to ease it out with tweezers it disappeared altogether. This was after I gave up trying to 'open' the bit of plastic with a picture of a credit card on it. As usual the manual is less than helpful with just a single mention of the card holder with no illustration.
  2. The glove box is not lockable - there is no slot for a key.
  3. The aforementioned manual mentions a button in the glove box which, if it existed, would be really useful feature but it doesn't exist on my car.
  4. The slot for what printed material there is, (and it's not the entire owners manual very sadly - there is not printed manual), is very tight fitting: I have already torn off the little tab that is supposed to allow the manual to come out by pulling it too hard. Now to get it out I have to carefully squeeze my fingers on either side and prise it out.

It's the little day-to-day things like this that tarnish a what is fundamentally a great car: the cost of creating a well-designed glove box ca't be that great but it was an opportunity missed I think
 
#4 ·
I think somewhere on the forum is a guide for how to get behind the glove box - it is pretty simple if I remember right. I think @dave may have discovered this. I'll look...

Yep, it was dave and here's a link directly to his post: From Drawbridge to Guillotine

Hope this helps.
 
#7 ·
I think somewhere on the forum is a guide for how to get behind the glove box - it is pretty simple if I remember right. I think @dave may have discovered this. I'll look...

Yep, it was dave and here's a link directly to his post: From Drawbridge to Guillotine

Hope this helps.
Curse you Mick and your detective skills. I try to give my threads bizarre names so nothing can be traced.
 
#10 ·
On my previous bmws there was a trunk lock inside the glovebox, and you could lock the glovebox. So if you were valet parking or something you could lock the glovebox and prevent the trunk from being opened.

You had a special valet key that would allow driving but not unlocking the trunk or glovebox.

I used that feature exactly zero times, and eventually BMW stopped giving valet keys to save money.
 
#27 ·
So joking aside :) thanks to another comment thread and this video on YouTube which covers changing the cabin filter, I have now managed to retrieve the insurance card that slipped down the back. It's really easy to do.
Strangely, when I looked at the back of the compartment, once the glovebox had been removed, there was no access cover at the back like in the video: it appears to be missing, meaning that there is a gap just below where the air filter is supposedly positioned through which stuff could drop or rodents could enter (yes that actually happened on my Mazda MX-5 once causing thousands of dollars of damage). I'm going to ask my local Polestar/Volvo service center to fit an access cover and to check that a Hepa filter is installed: (I was told by the Polestar sales guy that the 2022 model doesn't have a Hepa/particulate cabin filter whereas the 2023 does.)
 
#29 ·
Was reminded to hide valuables from plain sight after parking in a store's parking lot (smash and grabbers are out). So today my glove box held:
the owner's manual
a 3d printed aux cupholder
a variety of papers including expired copies of my insurance and registration which for some reason I never remember to take out
day use parking permits for different purposes
a package of clothing I was meant to mail for my wife
our ballots that I forgot to drop off yesterday (reminder to Americans: vote!)
and a beer

the glove box is fine
 
#34 ·
Just an update on my experience with the Volvo/Polestar service center here in Northern California: the parts guy made a categorical statement that the access cover on the back wall of the cavity for the glove box, behind which the cabin filter is installed, was no longer installed on later 2022 models and my VIN number indicates the car is not supposed to have the access cover. Of course, that meant that I had to pay for the part and install it myself. The part number is 32234778 and cost me $64.27 plus tax. I have attached a picture of it now installed. It does seem to me that having an uncovered cavity on the back wall of the glove box compartment (behind the removal bin) is not a good thing, so I'm not sure why Polestar would have decided to remove this part from the build. Others here have said that the 2023s don't have it either.

As for the mysteriously dirty cabin filter, they did replace that free of charge under warranty but said that it has not been certified as a HEPA filter, and the part is exactly the same as for the 2023 model, which surprises me since the Polestar salesperson gave that as being one of the differences between the 2022 and 2023 models: improved particulate air filtration.
Image