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Tell me everything bad about the P4

1.1K views 23 replies 11 participants last post by  nbvolks  
#1 ·
So our P3 has been a bit of a disaster, and it looks as if Polestar might buy us out of our lease. We had ordered a P4 the day orders opened in the US back in April of 2024, but when those deliveries kept getting pushed we opted for the available P3, but held onto our P4 order.

So now that P4 deliveries are supposedly going to begin in November, we were thinking of shifting to the P4, rather than risk taking a replacement P3 that might just be another nightmare.

But....before going that route, I want current P4 owners to tell me all the common issues they've been having. Ones that haven't been addressed as of the most current software version.

One I already know that will be annoying is no digital key support for Android yet.
 
#2 ·
I have a P4 LRDM Plus, since February - I've not had a lot of issues, mostly what I would label cosmetic problems or software issues that seem common, but not that serious. Here's my list:

Very noticeable rattle from front right door (solved by Polestar replacing entire door card) - I wouldn't normally mention this, except that it seems very common

Noise and vibration from what I believe is the heat pump starting up - I'm not talking about the usual running noise, I was expecting that. The HP seems to work fine, though, so I'm debating what to do about it - I definitely think it isn't normal though, not sure if my specific complaint is common or not, but many complain about a generally noisy HP system in the P4

Occasionally experiencing issues with key fob or key card not registering on the first try, but was always able to wake the car eventually

Occasionally experiencing glitches in the infotainment, long startup, google maps crashing, there have been fixes and improvements, but some issues are still unsolved

There was/is some insane feature/bug where the car will creep if the seat belt is fastened but door not properly closed - experienced it once and nearly caused a problem. I heard P2's had/have the same behavior, maybe it's some kind of parking aid? Haven't tested recently to see if it still happens. I'm now very careful about closing the door properly, which is probably a good idea either way...
 
#3 ·
fwiw , i have had a lrdm / ordered mar, delivered april at about 6000km now. everything is ship shape, but here are my initial irritations;
1. phone pairing, and profile setup
2. pilot assist refined over three updates, hopefully will get better.
3. Passenger side window forgot where top end position was, needed reset.

and the only one not resolved.
Pilot assist permanently disengages if you wont intervene on the steering, and can be reset only after coming to park. Now i believe this is standard mode of ops for a Tesla, but being a daily volvo driver, this is not described in the user manual , and is silly behaviour. I should be able to resume Pilot any number of times as i want.
 
#4 ·
We've had ours since December 19th 2024. It suffered from the 3-4mph turning wheel vibration issue, which was irritating but nothing serious, and was patched out recently. Polestar were their usual liability avoiding "We've improved low speed steering" in the patch notes but that's to be expected these days.

Apart from some minor software glitches, which have all been patched out now, no other issues. Genuinely one of the best cars I've ever had.
 
#5 ·
Id say you will get wildly varying answers depending on the car, the service, dealers and users expectations.

For me, the software and apps are quite unfinished.


Range - my regular commute 95% motorway @ 70mph gives 230 miles with 20% left in summer but he speed sign related acc and pilot plus is dangerous and unusable. So not the advantage I expected.

Door entry unreliable- and id say this because basically I cant walk up and have my car unlocked when im standing next to it guaranteed 100% of the time. Needed to resort to phone app twice.

Apps are pathetic
Resorted to the Bluetooth stream option for Spotify or 'owned' music because the USB Music app is utterly useless. Spotify ok but misses quite a few features (and is different to he P2 and P3 implementation).
Huge limitation in the number of apps.
Rear screen is hugely a gimmick.

Google maps regularly puts me 30m west of where I actually am.

Camera app, well lol. It doesn't start automatically. Enough said. Stops when card full (then you need to manually restart).

Having no physical buttons is just a pain in the butt, you need the screen to adjust your air vents....
The shortcuts and favourites are significantly limited even though there is loads of free space on the screen (but its a big screen and when driving, in UK, bounces make accurate touching hitty missy, then the 'not paying attention' apps chirps in.

Performance on dual motor is great, but never got below 4.1 secs to 60. Given no gear changes thats 10% slower than advertised. (Using the performance app, sidestepping brake with 100% throttle, performance mode, soft suspension, warmed coolant etc)

Inside is luxurious and passengers love the style inside and out.

Service and support useless.
I had brake failure warning on day1 and day2. The dealer wouldn't help told me to use breakdown. Breakdown dont share technical data with Polestar.
Service centre take care and don't do anything (refash the existing software).

The diagnostics shown to me by the breakdown engineer proves the software is far from complete and working (loads of crc errors etc). (If you know what you are looking at, and that's not the cascade errors one typically sees).

Would I get another one? Nope, I'd love to swap this one for a Lexus as I realise I actually like for a commuter car, one that just works 100%. I have 4 other vehicles and 1 racecar if I want to fiddle with cars.
 
#9 ·
Id say you will get wildly varying answers depending on the car, the service, dealers and users expectations.

For me, the software and apps are quite unfinished.


Range - my regular commute 95% motorway @ 70mph gives 230 miles with 20% left in summer but he speed sign related acc and pilot plus is dangerous and unusable. So not the advantage I expected.

Door entry unreliable- and id say this because basically I cant walk up and have my car unlocked when im standing next to it guaranteed 100% of the time. Needed to resort to phone app twice.

Apps are pathetic
Resorted to the Bluetooth stream option for Spotify or 'owned' music because the USB Music app is utterly useless. Spotify ok but misses quite a few features (and is different to he P2 and P3 implementation).
Huge limitation in the number of apps.
Rear screen is hugely a gimmick.

Google maps regularly puts me 30m west of where I actually am.

Camera app, well lol. It doesn't start automatically. Enough said. Stops when card full (then you need to manually restart).

Having no physical buttons is just a pain in the butt, you need the screen to adjust your air vents....
The shortcuts and favourites are significantly limited even though there is loads of free space on the screen (but its a big screen and when driving, in UK, bounces make accurate touching hitty missy, then the 'not paying attention' apps chirps in.

Performance on dual motor is great, but never got below 4.1 secs to 60. Given no gear changes thats 10% slower than advertised. (Using the performance app, sidestepping brake with 100% throttle, performance mode, soft suspension, warmed coolant etc)

Inside is luxurious and passengers love the style inside and out.

Service and support useless.
I had brake failure warning on day1 and day2. The dealer wouldn't help told me to use breakdown. Breakdown dont share technical data with Polestar.
Service centre take care and don't do anything (refash the existing software).

The diagnostics shown to me by the breakdown engineer proves the software is far from complete and working (loads of crc errors etc). (If you know what you are looking at, and that's not the cascade errors one typically sees).

Would I get another one? Nope, I'd love to swap this one for a Lexus as I realise I actually like for a commuter car, one that just works 100%. I have 4 other vehicles and 1 racecar if I want to fiddle with cars.
I have got 3.5 seconds and 3.6 with regularity when doing it.
 
#20 ·
Yeah, must admit, I've had no problems at all (or at least not things I'd personally call a problem).

In terms of entering the car via the digital key, there are times when I have to touch the door handle to get them to pop out, but that's typically when I've not used the car for a while and it has presumably just gone into a deep sleep. I've certainly never had to open the app to access the car!

I think it's irritating there is no washer fluid warning...
 
#7 ·
We have our LRSM since July and so far no issues with the hardware, fingers crossed. A beautiful car to drive. Coming from a Tesla, I'd say the software is very far behind and not near as frequent with updates, but I suppose this will improve.
Here's our impression after only a few months ownership:
  • The car is very wide and we still aren't used to it. It would still be a spacious car if 6 inches less
  • Still no Android key access as you mention, but careful: it will only work on high-end android phones with UWB. You get one key fob and one key card, which is being a bit cheap.
  • Too many manipulations to turn the driver warnings off before setting off on a trip and a very basic dashcam that also needs a lot of manipulations to start up
  • It takes ages to load a driver's profile and there are too few shortcuts (only 7) for such a big screen
 
#8 ·
Had the car two weeks and for us it has been perfect. I have had to do one soft reset but all the standard niggles (digital key, profile loading etc) don't exist. If you spend the time setting it up it is perfect. Car is magnificent. The customer service is a tad ropey but well meaning when you get in contact with them. Overall an incredible experience.
 
#10 ·
I have had to do one soft reset but all the standard niggles (digital key, profile loading etc) don't exist. If you spend the time setting it up it is perfect.
One thing I've recently noticed is the option to turn lane assist to vibrate and not auto steer (no idea when that was added, I must have missed some patch notes) so to be honest I leave on lane assist and speed alerts now so that's one less button to turn off.

Yes I still have to press four/five buttons to turn the dashcam on but hey, how many cars have a dashcam built it! 😆
 
#16 ·
Its easy to implement geolocation (for some) - ie even cheap navigation systems disable speed camera alerts in France, but re-enable in Germany.

I think its possibly just MVP - minimal viable product, to address all of the people who wanted dashcam, without saying what exactly they wanted (auto start dashcam with surveillance options). We got what we asked for....
 
#21 ·
My biggest gripe at the moment is the inability to use Pilot Assist effectively on motorways. The car consistently fails to detect speed limits correctly and brakes unnecessarily. It’s even worse if you have the system set to automatically update the maximum cruising speed based on the detected limit - it is downright dangerous! When you press the accelerator to temporarily exceed the max cruising speed (e.g. when overtaing etc), the car brakes abruptly the moment you lift your foot, instead of gradually returning to the set limit. This is very unnerving and also uncomfortable for passengers. My previous Tesla would slow down smoothly and naturally.

My second biggest issue is the still-unresolved false triggering of the car alarm. I must remember to put reduced alarm on every time I leave the car. And even this doesn't alway stop the alarm going off.

While it is a beautiful and comfortable car, I cannot, in good conscience, recommend it to anyone.
 
#22 ·
Yes for ACC slowing - almost feels like its the drive profile is changed to single pedal operation when you do this. I was going to measure the deceleration forces tonight on my 4 hour drive and see if I can get some correlation.

And totally agree, the intelligent speed limit related ACC is just dangerous.