Weird glitches from update (audio, door locks, screen)

aowhaus · 2025-09-30T17:00:08-0400

My car is on update 3.6.4 for a few months now. Since then my door locks has not been very responsive. I would need to touch the door handles front and rear at least 10 times for it to lock/unlock, often times locking when it’s already locked. Even pressing the buttons on the fob did not work, only after pressing the buttons repeatedly for a little while. My phone as key no longer works. I tried my other fob and activity key thinking it maybe low on batteries, but I still have the same results. This seems to be the case when my car has been parked for a period of time (a couple of hours to overnight).

The other issue i have been experiencing has To do with the audio. I listen primarily to Spotify and the radio. Often the icons on the infotainment screen for Spotify and the radio are interchanged, for example I would tap Spotify and I would get the radio, and vice-versa. I experienced this before the update, but it has gotten worse with the update, plus the audio would turn itself off after a minute if the screen is not displaying the Spotify or radio window.

There has been other glitches I experienced since the update, but it only happened a couple of times or infrequently:

the parking brake would always engage when the car is stopped.
seatbelt warning not functioning.
camera inoperable when parking.
infotainmentscreen would flicker.

Anyone else experienced these issues? I plan to take it into Polestar to get it checked out.

Allister · 2025-09-30T17:09:47-0400

Thats not normal. Your plan to take it in to have checked out is the correct course of action.

Good luck.

jbps2 · 2025-10-02T09:08:25-0400

I've not had any issue with the lock/unlock, but the issue with the incorrect app opening has been present for me for years. I've got a 2022 DMLR and this app opening issue started early on and has never been remedied.

I've also had strange things happening since the 3.6.4 update. Prior to the update, whenever I would get out of the driver's seat and shut the door, the infotainment would stop. Now, if I have music playing, I can get out of the car and shut the door and walk away and the music will just continue to play indefinitely until I lock the car. I've also had HVAC issues. I usually get in the car first and turn on the HVAC. Since the update, after I initially get in and set the HVAC, if another passenger opens a door to get in, the HVAC will abruptly turn off for 5-10 seconds. The side mirrors no longer reliably tilt in reverse; I usually have to go in and out of drive/reverse a couple times to get it to work. And of course I still get the backup camera unavailable message nearly every day. While these are all annoying, it hasn't yet motivated me to make the 3hr roundtrip for service.

Elcinkayi · 2025-10-04T14:33:55-0400

aowhaus said:
Often the icons on the infotainment screen for Spotify and the radio are interchanged, for example I would tap Spotify and I would get the radio, and vice-versa.

try restarting infotainment. Mine did this ~10 times in one day but never again after a reboot

aowhaus said:
audio would turn itself off after a minute if the screen is not displaying the Spotify or radio window.

My guess is the system ran out of RAM. sometime I open App A that kills App B, go back to open B now A stops. (this can be navigation via google maps, car stat viewer, YT music, etc)

aowhaus said:
the parking brake would always engage when the car is stopped.

seatbelt warning not functioning.

These 2 go hand in hand. if the car thinks you're not belted in it engages parking brake anytime you come to a complete stop

Definitely get it checked out, record a video of it happening and show it to the tech during a visit, the best thing is to reproduce on site but sometimes these things only happen when we're not trying to figure out why 😢

Weird glitches from update (audio, door locks, screen)

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