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Canadian tire specifications

10K views 27 replies 9 participants last post by  minispeed  
#1 ·
Alane informed me today on the phone that there's a difference between the 19" and 20" tire specification for Canadian deliveries (could be same in other countries, I did not ask) :

  • 19" wheels come standard with All Season (M+S) tires.
  • 20" wheels come standard with summer tires only, hence the requirement for those with strong winters to also buy winter tires (Alane confirmed they will be offered as an option in Canada)
 
#4 ·
What I understood from Alane was that if your order 20" wheels, they will come with summer only as a default. I did not have the impression that a substitution was possible. You can call him on the 800 number just to be sure if that's important for your order.
 
#5 ·
Just chatted with Alane and you are correct. All 20” rims come with the summer tires. They will offer a winter tire package as an accessory but you can’t swap the summer for all weather prior to delivery. The only way I can get all weather tires is to cancel my order and change to 19” rims. Guess Ill be shopping for all weather tires in December.
 
#7 ·
Kind of related: Is there an accepted 'best' set of tires for EVs for daily and highway driving that maximize range/efficiency and minimize noise?

I believe the 19" rims come with the same Michelin primacy 4 245/45R19 tires that Teslas come on stock, so I'm pretty comfortable just rolling with those and grabbing a set of winter tires if covid ever allows us to take a vacation again to a place with snow. [in California we have winter is optional].
 
#8 ·
I found the full tire and rim specification for both sizes of rims. This confirms that indeed the wheels/tires cannot be rotated as already mentioned in another post. The front and rear rim width is different for both the 19" and 20" wheels - in fact the rear rims are 1" wider (9") compared to the front rims (8"):

19" wheels
Front:
Tires: 245/45 R19
Rims: 8Jx19xET50
Rear:
Tires: 245/45 R19
Rims: 9Jx19xET53

20" wheels
Front:
Tires: 245/40 R20
Rims: 8Jx20xET50
Rear:
Tires: 245/40 R20
Rims: 9Jx20xET53

Rims:
bolt circle: 5 bolts 108mm
center bore: 63.3mm
ET=offset depth

Tires:
Lowest approved load index: 99
Lowest permitted speed class: H (210km/h)
 
#10 · (Edited)
Speaking of tires, it seems the "additional winter wheels" option, available in Europe, comes with Continental tires (same brand as the PP summer tires).

Studded : Nokian Hakkapeliitta 9
Non-studded : Continental Viking Contact 7

We can assume that cars delivered in Canada during winter will be on Continentals.

I would much prefer Nokian Hakkapelitta tires.

If my delivery date slips too much, I'll need to have a talk with CS.
 
#11 ·
We can assume that cars delivered in Canada during winter will be on Continentals.
I'm not sure if we can actually assume that. The cars still might come with the summer tires.

I'm still thinking a good option will be to buy a winter wheel set from Tire Rack and that would likely mean the Nokian tires would be an option.
 
#18 ·
I wrote a post here which might help.

 
#19 ·
This is becoming a hot topic...
In the quote below from @Lowrent I read the following

Here are the numbers I got (From Polestar Montréal).
Totals are loosely rounded off.

19"
Michelin X-Ice Snow 245/45/19 : (1200$ + service + tx) 1500$
Continental VikingContact7 245/45/19 : (1100$ + service + tx) 1400$

Tires AND wheels : (3500$ + service + tx) 4150$

20"
Michelin X-Ice Snow 245/40/20 : (1390$ + service + tx) 1750$

Tires AND wheels : (4300$ + service + tx) 5100$
@boradmc1 also reported his conversation with CS:

Just chatted with Alane and you are correct. All 20” rims come with the summer tires. They will offer a winter tire package as an accessory but you can’t swap the summer for all weather prior to delivery. The only way I can get all weather tires is to cancel my order and change to 19” rims. Guess Ill be shopping for all weather tires in December.

I found the North American full spec sheet.


It reads:

2981



In summary :

19"

  • CS says that the 19" wheels in Canada come standard with M+S tires
  • The spec sheet says that the 19" standard wheels are summer tires (I assume) since the M+S or AS mention is missing (right conclusion ? - even the Michelin.ca website does not have the Primacy 4, there's a Primacy 3 which is a summer tire only and a Primacy 4 MXV4 (AS) (expensive 100K warranty), but these are other tires - can't find anything about a Primacy 4. Manual says that they are marked VOL (fabricated for Polestar). There's also a Primacy MXM4 (AS) which Tesla uses)

20"

  • Spec sheet says that the optional 20" non PP are AS
  • CS told @boradmc1 that the 20" non PP are summer only

These are two B&W contradictions.

Which one is correct ? I still don't have my car (standard with 19") and I'm not accepting it with 19" summer tires here in BC, Canada (rain the entire year and slush once in a while in winter). I checked four months ago and was specifically told (and so was @boradmc1) that the 19" were M+S and the spec does now contradict this unless something is missing from the spec (Primacy 4 YYYY?)

Can anybody in North America and preferably Canada with standard 19" or optional 20" non PP wheels please check whether they got M+S / AS tires or not ? Thank you !
 
#20 ·
This is becoming a hot topic...
In the quote below from @Lowrent I read the following



@boradmc1 also reported his conversation with CS:




I found the North American full spec sheet.


It reads:

View attachment 2981


In summary :

19"

  • CS says that the 19" wheels in Canada come standard with M+S tires
  • The spec sheet says that the 19" standard wheels are summer tires (I assume) since the M+S or AS mention is missing (right conclusion ? - even the Michelin.ca website does not have the Primacy 4, there's a Primacy 3 which is a summer tire only and a Primacy 4 MXV4 (AS) (expensive 100K warranty), but these are other tires - can't find anything about a Primacy 4. Manual says that they are marked VOL (fabricated for Polestar). There's also a Primacy MXM4 (AS) which Tesla uses)

20"

  • Spec sheet says that the optional 20" non PP are AS
  • CS told @boradmc1 that the 20" non PP are summer only

These are two B&W contradictions.

Which one is correct ? I still don't have my car (standard with 19") and I'm not accepting it with 19" summer tires here in BC, Canada (rain the entire year and slush once in a while in winter). I checked four months ago and was specifically told (and so was @boradmc1) that the 19" were M+S and the spec does now contradict this unless something is missing from the spec (Primacy 4 YYYY?)

Can anybody in North America and preferably Canada with standard 19" or optional 20" non PP wheels please check whether they got M+S / AS tires or not ? Thank you !
the 19” stock Primacy4 tires are summer tires. They don’t have any markings for all season, M+S, etc.

I am fairly salty about it (hope the roads will be similarly salty) but it doesn’t affect me except for a little bit of voluntary wintering a year.
In Canada I’d be very salty.
 
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#23 · (Edited)
It depends on the Province or Territory.
As far as I know in most Provinces East of the Rockies you have to drive with winter tires between certain dates.
In some areas you are allowed studded tires in others you are not.
In British Columbia, which has a very mild climate compared to the rest of Canada - at least in the area where 95% of the population lives, you are allowed to drive with summer tires all year in certain areas, but most (all as far as I have ever experienced) cars get sold with M+S standard. In BC once you go into the Rockies or further north you'll find signs on the highway as of which point it then becomes obligatory between certain dates to carry chains AND/OR drive with M+S tires. You cannot put chains on summer tires (Passenger Vehicle - Tire and Chain Requirements).

It is not illegal to deliver a car with summer tires as you even have the right in some places where winter tires are obligatory to drive with them for upto 7 days after delivery (not a smart idea though).

Apart from illegal or not, I just hope that Polestar thought this through properly and that contrary to what I'm finding online sofar, I will get a car with 19" M+S. If that isn't the case, then we have a problem... A big problem. CS (Alane) was very clear on the phone, with me, but also with @boradmc1 (in the US). As a minimum he gave wrong info to @boradmc1 since @polerad (also in US) confirms he has 19" standard summer tires.
I'm not panicking yet, but I'm surely getting nervous ! If CS is wrong and the spec is right, then obviously I should have ordered 20" non PP wheels from day 1 as they apparently come with M+S/AS. Explain to me why that makes sense ? Performance wheels with M+S (see spec sheet) but standard wheels with summer tires ? It's just plain wrong.

Just to be clear : M+S or also called AS tires are not winter tires, but you can use them through the entire year in mild climates.

EDIT : BC has some of the most complex regulations around the use of different types of tires : Designated Winter Tire & Chain Routes.
 
#24 ·
I'm right there with you in frustration, JMP2. I was told 3 times that the Primacy 4 was all season. I also would have ordered 20" nonPP for the all seasons. I just keep wondering what non-performance car doesn't come with all-season tires these days?

Oh, and from a pure comedy perspective, the books in the glovebox have a Pirelli flyer.
 
#25 · (Edited)
Thanks. That’s just not acceptable. If as a consumer you are not given the spec sheet and you repeatedly ask confirmation of a detail and the opposite gets delivered, the the seller has not kept their promise.
@Fran1r Did you mention this on delivery, did you at all reject the car or did it get fixed ? Was this also Alane who provided this wrong info ? This is not about the colour or shape of a button, this is about one of the most important safety features of a car. On top of that this is not about a 10$ gadget. Replacing these tires would cost me here $1500 whereas I could have ordered a car with 20”, non PP with AS tires for $1200 (CAD) (obviously including the rims...) Here in BC all new cars are delivered with AS tires and nearly everybody keeps them on all year. Obviously that’s not the case in other parts of Canada where the climate is very different.
I really thought I was nearly done with this administrative ordeal with Polestar until this pops up days before the delivery. Why are they plainly lying about things? If CS tells multiple people specifically that the standard tires 19” are AS tires and customers base their order on this (for safety and cost reasons) then something is really, really wrong and it has to be fixed or there will be no car on my driveway.
I’ll be on the phone tomorrow and will report back what I find out.
Something is coming to the surface here. It seems there are more customers who specifically asked about this before ordering. If all this is correct and if indeed cars are being delivered with 19” summer tires instead then all off us should complain about this. This should not be taken lightly.

BTW some will ask, why did you not look at the tires of the test car or the car in the Space ? The answer is : they all had 20” wheels... either PP or non PP.
 
#26 ·
I asked Shari at the NY space the question 3x and was assured that the 19" nonPP were all season. I have at least one email from her confirming this. She delivered the car to me Thursday night. I googled the tires afterward and they are described as summer tires. I emailed Shari again, she asked me for some photos of the tires, and I'm waiting for a further reply.

FYI, there's also some discussion of this on this thread:
Let it Snow

There are a fair number of people upset about this. Perhaps we can make something happen.
 
#27 ·
I asked Shari at the NY space the question 3x and was assured that the 19" nonPP were all season. I have at least one email from her confirming this. She delivered the car to me Thursday night. I googled the tires afterward and they are described as summer tires. I emailed Shari again, she asked me for some photos of the tires, and I'm waiting for a further reply.

FYI, there's also some discussion of this on this thread:
Let it Snow

There are a fair number of people upset about this. Perhaps we can make something happen.
Thanks. I now read through the “let it snow” thread. Sorry to hear you guys are confronted with this after delivery. I should get my car this week (maybe...) - cash sale. No tires - no check... No check - no car. Very simple.