Was it working normally before? or is this your first charging at home.
What rate is it charge at (amps and voltage), what's the amperage set to? 32A
Has it worked okay at other chargers?
Is it a tethered charger at home? (i.e. dedicated lead permanently connected to it) or are you using your charger cable?
What's the make of your home charger? and it's rating (in KW)
If reset infotainment doesn't help, try and narrow down the problem by doing an AC charge at a nearby public charger, and try a DC charger too. See if its an AC and/or DC issue, and whether its just limited to your home charger