yep - you and @Warb seem to have particularly strong digits

Just Press Play....

Has anyone else experienced when you press play on the center console know it will engage the hazard lights next to it? If you press the center or left side of the play/pause it routinely does this, but if you press on the defroster side, no issue.

www.polestar-forum.com

 

Ah thanks, I thought I had searched first but maybe I used wrong terms or something.

 

Have you tried not pushing with more force than needed? 😉

 

I've had the Windscreen demister and the rear screen heater both go on, but not the hazards yet... Its only a matter of time I think!

 

Ive been to the volvo dealer for this issue. But they just say there is nothing broken. Ive asked then if they would make a case about it to let polestar know because ive seen some posts on this forum about it aswel. So if everyone will do that maybe we can make a case about it. For now i just dont press on the sides anymore and just use a gentle touch. Normally i would get in the car and press it very enthusiastic and drive off with the music pumping. But now i just do it delicately haha.

 

I find that whole section of buttons & controls a bit wibble

 

Yes, it's rubbish that part of the car. What would have been wrong with five physical buttons. Instead, they spent more money on capacitive sensors and bleedin' haptic feedback to actually make it worse...

Anyway, the knack for me to not having the hazard lights or other random things happen when you press the play-pause button is to press it in a different place. There's one particular spot on the button that you can press with considerably less pressure. Have a poke around.

Other option is to not use it at all and just tap play on the screen!

 

Other option is to not use it at all and just tap play on the screen!

Or tell Google to play. ;-)

 

I’ve had this issue too.. the haptic feedback is weird because psychologically I feel like I have to increase force until it does it, but in reality I think it’s quite sensitive and there’s just dodgy lag in the software before it gives the feedback

 

I've found that if I give it a little "rub" towards an edge it seems to engage better, but it often takes a couple of tries. I think that maybe it needs to be "woken up" a bit - the software may have to load a module or something on the initial press event and there is a lag (as @boakham suggests) while it loads. But who knows...only the devs most likely.

 

So... My local Volvo dealer called today after visiting for this issue. They are going to replace the buttons for me. Maybe this is a bug in the hardware. So if you've got the same thing. Please contact your volvo dealer.

 

I definitely have the same thing. I imagine I'll have to contact Polestar CS, eh?

'Will you do me a favor? Will you check back in and let us know if the problem is fixed? If I know there's a part that works, I'm confident I could swap it out myself.

 

FWIW, I have never once had this issue. So I wonder if it depends on your particular switches or something.

 

Does anyone else have the hazard lights switch on when you press the big round Play/Pause button with a bit more force than needed?

I've had the hazard lights come on several times while driving when trying to play/pause media, and was puzzled until today I realized it depends on the amount of force I use.

Video: Hazard lights (first two normal presses, then two hazard presses)

No service centers nearby yet so I'll probably let it be at least for now, but I wonder if this is specific to my unit or whether everyone else has a lighter touch (VIN 02xxx).

Yep, happened to me too. I had a Nissan Leaf that did the same thing. They combine buttons if you push one too hard it really presses both. Dumb

 

My car does not have this issue, no matter where or how hard I press. BUT, my loaner Polestar DOES have the problem, and boy is it annoying. As some have suggested, you can train yourself to push it a certain way to avoid the problem. But still.

So interesting to know that not all of the switches have the problem.

 

Happened to my wife when we were coming back from the detail shop. She had no idea how she had managed to turnoff the hazards; whelp, now we know.

 

If there's a better switch, I may bug CS to send me one. I'm pretty sure I could swap it out myself.

 

It literally is a 30 second job. Pull up on the trim panel - the same thing that people are pulling off to wrap - and the button module is held in with two Torx screws.

So yes, for those of you miles away from a service centre, just posting the part to you makes a lot of sense.

 

This Tuesday I will go to the dealer to get this panel replaced. Ill let you guys know if it solved the problem. I hope so because this is like beeing the hulk and thinking you pressed it very delicately but actually pressed the panel into the battery pack

 

Does the cold make it worse?
As the temp has dropped, it has been happening to me every time.

Any warm weather issues with this as well?

 

I guess that you are wearing gloves when it gets colder? I have to take of my gloves for the button to work. My wife's doesn't... It's some kind of silly sensor in the button. Volvo has got perfectly fine similar buttons in e.g. V90 and I don't understand why Polstar had to create this overdesigned crap.

 

You may be on to something here. Because I have this more ofteb when I get in the car. So when everything is cold. When the cabin is warmed up it does it less. Tomorrow ill go to the dealer. Ill ask them about this finding.

 

Ok, Ive been to the dealer. They switched the panel in my car. And it actually solve the problem in 99% of the presses. I can still trigger the hazardlight though. But I have to press so hard that I could break my finger in the process. The wheel in the pannel feels a bit stiffer and feels more secure. It's not "loose" anymore. So if you have this problem. Try to get your dealer to replace the pannel. It helps a lot.

They've given me a full update of the car as well. Im now on the latest version the dealer has to offer (In the Netherlands):

 

I’ve been having this problem since I picked up my car in October 2021. I’ve only just gotten to searching to see if others have had it. Anyone else have this problem and gotten it resolved with a part swap?

 

OP here, I got it fixed with a swap as soon as a service center opened nearby, a couple of months ago.

I just said that I'm accidentally turning on hazards while driving and I believe the button is faulty as it should not be so sensitive, and they had a replacement part ready when I took it in.

 

I have the exact same problem. I don't even use it any more because the force required to press the button is completely wrong. It is pretty frustrating that there are only 5 physical buttons in the cockpit area and 1 of them is basically garbage.

 

I to activate the hazard lights frequently when using the play/pause button in the centre. I assumed I was just being too heavy handed.

 

Yup. 'Happens to me, too, though I've adapted and don't push as hard as I used to, so it hasn't really been much of a problem for a while.

 

I just got my car the other day and it seemed like the first play/pause touch after starting the car didn't have the haptic feedback. I did some testing the next couple of days and verified that the first touch definitely doesn't have haptic feedback, but every subsequent touch has the feedback. It is also complicated because the play/pause has a small delay after the touch. Both the delay and the lack of first push feedback make me want to mash the button harder, but the same light push always seems to work. I would definitely prefer a real button to this crappy solution. Overall not a big deal, but it takes a little adaptation.

 

Happens for me as well, and it definitely more common now that the weather/car is cold. Not a big deal, but certainly annoying considering the cost of the car. If I ever need to have the car serviced for something else I will see if perhaps the panel can be swapped out.

 

Do you have your gloves on when it gets colder?